Led up to 8 simultaneous digital projects with teams of up to 7 specialists, coordinating design, product, frontend, backend, mobile and DevOps across Mexico, the U.S., Spain, Nigeria and India. Maintain a 90% on-time delivery rate through agile sprint planning, forecasting, and proactive risk management. Own the full project lifecycle end to end: planning & wireframing, visual design, content, development, and testing & launch. Served as the primary client point of contact, translating technical constraints into business decisions while negotiating scope, deliverables, and timelines to maintain realistic commitments. Supported 15+ startups by leading digital initiatives designed to accelerate product development, business growth, and investor traction. Reduced project-planning overhead and accelerated delivery workflows by applying AI to ticket creation, sprint planning, roadmaps, PRDs, and MVP scoping. Prevented delivery escalations and misalignment through proactive communication, risk identification, dependency management, and early intervention. Foster a positive, healthy, and collaborative environment for the internal team.

Supervised Radio Frequency Data Sheets (RFDS) for integrated and upcoming cell sites, ensuring field technicians had accurate data to complete installations and launch sites. Validated new site integrations through remote E911 call testing and audits of technologies, sectors, and radio parameters.

Coordinated the market with service project management guidelines, secured extra resources during workload peaks, and cleared impediments for team members. Controlled and validated RFDS configurations, frequencies, and parameters prior to on-air launch. Handled Supplier Relationship Management: audit, creation, and closure of purchase orders and supplier payments.

Monitored events and alarms in telecom equipment at RAN and Core level; performed health checks, troubleshooting, and root cause validation. As team leader (POC): monitored workload and bandwidth, delegated tasks and deadlines, and reported weekly progress to service project managers. Trained incoming staff on technical processes and supported base stations, cels, alarms, tickets, and KPIs.