Oversee social media operations for 6 client accounts simultaneously. Manage content calendars, coordinate a team of writers, schedule and publish approved posts, create daily engagement ads in Facebook Business Manager, develop content ideas, produce monthly performance reports, handle client invoicing, and track daily post performance across all accounts.

Prospected and managed corporate accounts, conducted revenue strategy calls, developed weekly visit reports, quoted and negotiated room groups, customized guest stays for top accounts, and planned client events to strengthen long-term relationships.

Planned and executed corporate events. Managed client satisfaction strategies using Marriott tools (Meeting Service App, Meetings Imagined). Handled group logistics, room negotiations, and implemented action plans to recover lost business.

Led strategic marketing plan for hotel, spa, bar, coffee shop & restaurant. Managed social media, email marketing, PR, graphic design coordination, and business partnerships. Created campaign reports, managed department budget, and coordinated internal events.

Managed hotel social media channels (Facebook, Twitter, Instagram). Created content, monitored analytics, managed the Preference Plus loyalty program, coordinated internal events, and collaborated with the graphic design team on promotional materials.