Experience in manual and automation testing using Python, including regression testing to ensure network software stability across releases. Actively contributed to Functional Specification and Design Reviews, analyzing feature requirements and providing actionable review comments and enhancement suggestions. Led test planning to new feature requirements across releases, collaborating closely with cross-functional teams including PI and PD to ensure complete test coverage. Extensive end-to-end testing experience on Cisco N9000v across ESXi OVA, KVM QCOW2 and Vagrant Box environments and delivered key virtualization features such as Reduced memory configurations for major customer Google. Partnered with documentation team to update customer-facing documentation and release notes for each software release. Handled CAP cases for quick reproduction of customer issues and validated fixes. Led the cross-os team of 4 people validating vulnerabilities across multiple routing protocol components. Built solution testbed for development team for UT/IT testing. Worked on L3 protocol RIP features. Extensive experience in yang NETCONF and GNMI protocol testing for open-config features. Documented and reported defects ensuring software quality across releases.

Hands-on expertise in integrating pyATS automation scripts into regression pipelines to improve test coverage and efficiency. Led the integration team of 5 people. Raised defects on PSIRT vulnerabilities using Synopsys Defensics Fuzz Testing Tool for BGP and ISIS for Cisco N9000. Executed vulnerability tests for cross-functional routers/switches XE and XR. Manually validated and automated key virtualization features such as Vagrant automation and HW Emulations for major customer Google. Worked with VMware ESXi, VMware vCenter, Cisco Xpresso and Jenkins. Manually validated and automated customer found bugs for OSPF, Tunnel and Non-component bugs for virtualization, pushing automated pyATS scripts to Git.

Trained in technologies like Python, PostgreSQL and DevOps tools including Docker, Kubernetes, Git, Terraform, and Ansible. Trained in cloud platforms AWS EC2 and GCP cluster (GKE).

Provided real-time support to amazon.com customers via email and live chat, resolving issues efficiently and professionally. Handled product/service-related inquiries and order tracking. Collaborated with internal teams to escalate and resolve complex issues.