Managed administrative operations remotely for a US-based insurance firm, supporting policy administration, documentation and day-to-day business processes. • Used Ezlynx, Hawksoft and Agency Zoom to quote and process insurance policy documentation while maintaining 99% accuracy in compliance filing. • Coordinated communication between underwriting and claims teams, ensuring timely follow-up and smooth workflow across departments. • Streamlined document-processing procedures, contributing to a 20% reduction in processing time. • Maintained accurate client and policy records while handling confidential insurance information. • Provided professional client support and communication to strengthen customer relationships. • Worked independently in a remote environment while managing multiple priorities, deadlines and administrative tasks.

Provide online teaching and recording.

Provide online tutoring for business English.

Provide tailored Business English lessons to corporate professionals, focusing on communication, presentations, writing, and negotiation skills. Adapt lessons to meet individual client needs, enhancing fluency, business vocabulary, and confidence in professional settings. Offer engaging and dynamic lessons for children, improving their language skills through fun, age-appropriate activities. Utilize a variety of teaching resources, including real-world business scenarios, to keep lessons relevant and engaging. Track student progress and adjust lesson plans to ensure continuous improvement and goal achievement. Deliver high-quality, one-on-one lessons with consistently positive student feedback and high satisfaction rates. Certified TEFL tutor with expertise in teaching both adults and children, fostering a supportive and interactive learning environment.

Experienced Administrative Executive with +10 years of expertise in streamlining office operations and supporting senior leadership. Skilled in managing complex calendars, coordinating teams, and overseeing high-priority projects. Proven success in improving office procedures, enhancing interdepartmental communication, and delivering cost-effective solutions. Strong background in customer support services, vendor negotiations, and large-scale event management. Known for organizational skills, confidentiality, and multitasking in fast-paced environments. Manage executive calendars, meetings, and travel arrangements, ensuring efficient time management. Coordinate daily office operations, streamlining workflows and improving interdepartmental communication. Support customer service by handling client inquiries, membership records, and ensuring timely responses. Organize and execute fitness events, workshops, and promotional campaigns. Oversee vendor relations, contract negotiations, and supply management. Enhance office procedures, increasing efficiency and reducing costs. Offer customer support services.

Accurately capture and input financial data into accounting software, ensuring precision and compliance with company standards. Perform tax and VAT calculations, ensuring accurate filing and compliance with relevant regulations. Calculate and process employee salaries, deductions, and benefits, maintaining confidentiality and accuracy. Reconcile accounts, manage invoices, and assist with financial reporting, ensuring timely and accurate financial statements. Collaborate with senior accountants to prepare documents for audits and financial reviews. Maintain up-to-date financial records and assist with budgeting and forecasting processes.