Analyzed financial and transactional data to support operational decision-making. Prepared reports using advanced Excel functions (pivot tables, data analysis). Coordinated with internal teams to resolve operational issues. Supported payment process monitoring and compliance activities. Identified process improvement opportunities. Assisted in documentation of operational procedures.

Delivered online training sessions in Excel and financial analysis. Explained technical concepts to non-technical audiences. Developed practical exercises based on real business cases. Provided one-on-one academic support.

Conducted credit risk analysis and scoring models for payments fintech, leveraging transactional, demographic, and behavioral data complemented with external bureau information. Defined credit policies, limits, and pricing strategies to ensure profitability and risk management.

Managed financial planning and budget control for capital expenditure programs, ensuring efficient allocation of resources through data-driven analysis. Collaborated with internal stakeholders to monitor investment project execution and financial performance. Led the design and optimization of the Treasury Collection System, improving reconciliation processes and operational efficiency. Identified process improvement opportunities and proposed technology-driven solutions to enhance revenue collection workflows. Coordinated with technical and operational teams to implement system improvements. Prepared executive-level reports and presentations to support decision-making and governance processes.