Managing end-to-end accounting operations across recruitment, property management, and caregiving industries. Responsibilities include financial record maintenance, payroll processing via Paychex Flex and ADP, property management via Buildium, and audit support.

(Supervised and managed accounts operations for U.S, UK & Canadian clients) • Managed multi-specialty healthcare billing across professional, behavioral health and mental health services using Cliniko, Athenahealth, eClinical Works, Kareo and Waystar, while maintaining accurate claims documentation in billing systems, SharePoint and OneDrive. • Managed end-to-end accounting and billing operations by preparing client invoices through Kantime, tracking outstanding balances, following up on overdue payments, allocating receipts, resolving billing discrepancies, and maintaining accurate client accounts. • Administered caregiver payroll processing by reviewing and approving timesheets and worked hours in Kantime, verifying overtime, holiday pay, allowances and deductions, and submitting accurate biweekly payroll through Viventium. • Strengthened accounts payable processes by preparing LPOs, verifying supplier invoices against purchase orders and supporting documents, processing payments, maintaining supplier accounts, and resolving vendor discrepancies. • Maintained accurate financial records and reconciliations by performing daily and monthly bank, client, payroll and balance-sheet reconciliations in QuickBooks, investigating unexplained transactions, correcting errors, and maintaining supporting documentation. • Maintained the general ledger and financial reporting by posting journal entries and preparing monthly Profit & Loss, Balance Sheet, and Cash Flow Statements using AI tools such as QuickBooks, Excel Copilot and Power BI. • Improved invoicing and collections efficiency by developing Excel invoice trackers, monitoring weekly, bi-weekly and monthly billing cycles, identifying missed invoices, and strengthening payment follow-up processes. Used AI tools such as Dext, Hubdoc to simplify invoicing and receipting. • Strengthened bookkeeping and financial controls by leveraging AI-powered tools such as Dext and Hubdoc to automate invoice and receipt processing, reduce manual data entry, and accelerated financial record management. Maintained journals, general ledgers and fixed asset registers, prepared payroll journals, and maintained audit-ready financial records. • Supported medical billing and revenue cycle operations by managing claims processing, insurance eligibility verification, per-authorizations, claim submissions, denials, appeals, payer follow-ups, and reimbursement tracking across Medicare, Medicaid and commercial insurers. • Improved claims accuracy and reduced rejection risks by reviewing and scrubbing claims for ICD-10, CPT, HCPCS, E&M, specialty codes and modifiers, conducting coding audits, validating supporting documentation, and correcting errors before submission. • Improved cash flow and reimbursement performance by analyzing AR aging reports, prioritizing overdue accounts, reconciling EOBs and ERAs, following up with payers, resolving billing discrepancies, and preparing collections and revenue cycle reports. • Strengthened provider billing workflows by collaborating with providers and clinical teams to resolve coding, documentation, authorization and billing issues affecting claim processing and reimbursement. • Optimized billing procedures and compliance by monitoring denial trends, conducting coding validation, implementing SOP improvements, and maintaining compliance with CMS, commercial payer requirements and HIPAA. • Enhanced team productivity and knowledge transfer by supervising and coordinating a 14-member accounts and medical billing team, on-boarding new staff, and training employees on billing systems, accounting processes, coding requirements and quality standards across U.S, UK & Canadian clients. • Optimized accounting operations through technology by implementing and supporting Zoho Books, Xero, Bill.com, QuickBooks Online, Netsuite Oracle and SAGE Intacct, streamlining accounting, payroll, invoicing and reporting workflows.

Roles & Achievements: • Financial Reporting & Analysis: Prepared financial statements, treasury records, and management reports (month-end and year-end) to support decision-making. • Budgeting & Cost Control: Compiled and monitored budgets, applied cost accounting methods (standard, ABC, marginal) for efficiency. • Payroll: Processed payroll on WinguBox, handled deductions, generated pay slips, ensured timely disbursement. • Tax Compliance: Filed and remitted VAT, PAYE, NSSF, NHIF, HELB, and income tax; generated e-TIMS receipts and maintained accurate records. • Accounting & Bookkeeping: Recorded invoices, receipts, journal entries, ledgers, trial balances, and fixed assets registers. • Accounts Receivable & Payable: Managed claims, invoices, reconciliations, and payments; ensured accurate insurance billing and vendor settlements. • Procurement & Inventory: Prepared LPOs, processed vendor orders, reconciled invoices and payments. • Audit Support & Internal Controls: Maintained audit-ready records, enforced financial controls (segregation of duties, approval systems), and implemented auditor recommendations. • System & Document Management: Implemented QuickBooks Online, streamlined document filing, and tracked claims/billing documentation. • Medical Billing: Processed patient bills, ensured ICD-10/CPT coding accuracy, handled pre-authorizations, and submitted/followed up insurance claims via multiple billing systems. • Administrative & Leadership: Oversaw office operations, email communications, and led a team of 12 billing clerks. o Key Achievements o Automated accounting systems and operations through QuickBooks and coordinated billing processes across a team of 12 ensuring timely claims submission, denials and resolution, to facility-wide recognition as the Best HOD & Trainer 2024 with a second-best departmental ranking.

Roles & Achievements: • Reconciliations: Managed daily cashbook, M-Pesa, and bank reconciliations in QuickBooks, clearing a 10-month backlog within a month. • Accounts Payable & Receivable: Processed LPOs, invoices, payments, and supplier reconciliations; followed up on unpaid school fees, prepared weekly collection reports, and generated AR/AP summaries. • Financial Reporting: Prepared financial statements (income, balance sheet, cash flow) and management reports using QuickBooks. • Statutory Compliance: Prepared and filed PAYE, NHIF, NSSF, HELB, VAT and income tax returns in line with regulatory policies. • Audit Support: Maintained audit-ready documents and assisted in internal/external audits. • Petty Cash Management: Allocated and reconciled petty cash for staff and office operations. • Customer Service: Addressed client inquiries, resolved discrepancies, and ensured smooth payment processes. Key Achievements • Cleared 100% of reconciliation backlog, achieved 100% payment compliance, and boosted cash flow with a 99.96% school fees collection rate through improved supplier timelines and receivables strategies.

Roles & Achievements: • Financial Operations: Maintained and updated cashbooks, performed daily balancing, monthly bank reconciliations, and regular accounts reconciliations to resolve discrepancies. • Payment Processing: Examined and verified payment vouchers, imprests, and committal documents for compliance; processed timely payments of personal and merchant claims. • Petty Cash Management: Handled withdrawals, managed the cash kit, ensured security, reconciled petty cash, and prepared liquidity and cash flow reports. • Invoicing & Reporting: Generated invoices, account statements, and cash flow reports in line with contractual and financial standards. • Record Keeping: Maintained secure financial records (ledgers, cheques, invoices, registers, vote books) to streamline retrieval and safeguard information. • Banking Duties: Prepared cheques, conducted banking, posted payment/receipt vouchers, and captured cheque numbers into systems to generate paying slips.