Simera Professional Key (SPK)

MARIA P

Chile

Customer Service Manager

Skills

Account Management
Accounting
Business Process Improvement
Content Management
Customer Service
IT Management
Problem Solving
Talent Management
Team Management
Time Management
ATS Management
Data Entry
Domain Management
Google Workspace
Key Account Management
Microsoft Office 365
Microsoft Office Suite
Process Improvement Analysis
Team Collaboration
Internal Controls
Call Handling
Process Improvement
Database Entry
Problem-Solving
Administrative Support
Bid Management
Cash Handling
Account Manager
Office Management
Document Management
Analytical Thinking
Client Management
Microsoft Office
Process Optmization
Customer Service Rep
Time managment
Probelm Sloving
Adaptability and Continuous Learning
Problem Solver
Time Management,
Confidential Information Handling
Time mangament
internal Control
Teamwork and Collaboration
Customer Service Chat
analythical thinking
Problem-Solving:
Customer services
Accouting
Problem-solving.
Time-Management
Procurement management
Teamwork & Collaboration
customer service,
Customer Service Agent
Remote Collaboration
Google Workspace Suite
Country Management
Professionalism & Confidentiality
Document review
Problem - solving
process organization
Remote Team Collaboration
B2B Account Management
Googleworkspace
Gaming Operations
Technical Collaboration
Customer serve
Adaptability & Continuous Learning
9. Time Management
Legal Document Management
administrative documentation control
Process Improvement(SOPs)
Problem Saving
Remote Administrative Support
Admistrative Support
User Account Management
o Problem-Solving
Documentation Review
Debt Management
Billing Operations
Learning Operations
Agile & Process Improvement
Banking Operations
Backend Operations
coustomer service
Tme Management
UAT Management
Remote Colaboration
Team Collaberation
Treasury Operations
Proble solving
Administrative Support,
Basic Microsoft Office
Adminstrative support
Bank Account Management
Confidential Information Management
Executive Administrative Support
Crises Management
process imoprovement
Time Management Tools
Claims Handling
Google Suite/Workspace
Time Mangement
Real Time Management
Site Management
Customer service
Documentation management
Time management
Ticket Management
Legal Document Review
UX Collaboration
7. Data Entry
Accounting management
3. Problem-Solving
Administration Support
Account management
Problem solving
Collaboration
Time Management Skills
Test Management
Curtomer Service

MARIA P

Chile

Customer Service Manager

Skills

Account Management
Accounting
Business Process Improvement
Content Management
Customer Service
IT Management
Problem Solving
Talent Management
Team Management
Time Management
ATS Management
Data Entry
Domain Management
Google Workspace
Key Account Management
Microsoft Office 365
Microsoft Office Suite
Process Improvement Analysis
Team Collaboration
Internal Controls
Call Handling
Process Improvement
Database Entry
Problem-Solving
Administrative Support
Bid Management
Cash Handling
Account Manager
Office Management
Document Management
Analytical Thinking
Client Management
Microsoft Office
Process Optmization
Customer Service Rep
Time managment
Probelm Sloving
Adaptability and Continuous Learning
Problem Solver
Time Management,
Confidential Information Handling
Time mangament
internal Control
Teamwork and Collaboration
Customer Service Chat
analythical thinking
Problem-Solving:
Customer services
Accouting
Problem-solving.
Time-Management
Procurement management
Teamwork & Collaboration
customer service,
Customer Service Agent
Remote Collaboration
Google Workspace Suite
Country Management
Professionalism & Confidentiality
Document review
Problem - solving
process organization
Remote Team Collaboration
B2B Account Management
Googleworkspace
Gaming Operations
Technical Collaboration
Customer serve
Adaptability & Continuous Learning
9. Time Management
Legal Document Management
administrative documentation control
Process Improvement(SOPs)
Problem Saving
Remote Administrative Support
Admistrative Support
User Account Management
o Problem-Solving
Documentation Review
Debt Management
Billing Operations
Learning Operations
Agile & Process Improvement
Banking Operations
Backend Operations
coustomer service
Tme Management
UAT Management
Remote Colaboration
Team Collaberation
Treasury Operations
Proble solving
Administrative Support,
Basic Microsoft Office
Adminstrative support
Bank Account Management
Confidential Information Management
Executive Administrative Support
Crises Management
process imoprovement
Time Management Tools
Claims Handling
Google Suite/Workspace
Time Mangement
Real Time Management
Site Management
Customer service
Documentation management
Time management
Ticket Management
Legal Document Review
UX Collaboration
7. Data Entry
Accounting management
3. Problem-Solving
Administration Support
Account management
Problem solving
Collaboration
Time Management Skills
Test Management
Curtomer Service

Experience
Education

Customer Service Manager

Global Sión Cooperative

Managed savings accounts and customer account services. Assisted members with financial products and services. Administered fixed-term deposit accounts. Supported compliance processes and regulatory documentation. Maintained accurate customer records and documentation. Delivered high-quality customer service while ensuring operational efficiency.

Treasury Officer

COAC Acción Imbaburapak

Managed bank reconciliations and financial transactions. Processed supplier payments and payroll. Monitored banking transfers and treasury operations. Assisted with tax compliance processes. Ensured compliance with internal financial policies.

Information Assistant

COAC CACMU Ltda.

Assisted members with banking transactions. Opened and closed savings accounts. Performed cash handling and daily cash balancing. Processed deposits and withdrawals. Maintained operational documentation. Provided excellent customer service.

Social Responsibility Manager

COAC Pilahuín Tío Ltda.

Coordinated financial education programs. Prepared social responsibility reports. Managed institutional community projects. Delivered financial education workshops for members and clients. Promoted community engagement initiatives.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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