Lead and coordinate end-to-end testing initiatives, including UI/UX, functional, and integration testing across web and mobile platforms. Oversee the creation and management of comprehensive test plans and test cases aligned with project timelines and quality standards. Drive cross-platform testing strategies using tools like BrowserStack to ensure consistency and quality across devices. Coordinate Agile/SCRUM meetings and manage team collaboration using JIRA. Provide training sessions and ongoing support to clients and stakeholders to maximize product usability and customer satisfaction. Act as liaison between QA teams, product owners, and development teams to ensure quality alignment and process efficiency.

Led the QA process for new feature development, overseeing the creation and execution of test plans and exploratory testing efforts. Collaborated cross-functionally with development and product teams in an Agile environment to ensure timely and high-quality releases. Supervised defect management and reporting, delivering insights through detailed metrics and QA documentation. Directed the creation of user manuals and internal documentation to support product launches and training initiatives.

Coordinated QA operations across multiple web and mobile projects, ensuring adherence to SCRUM methodology and quality standards. Managed cross-browser and cross-device testing using BrowserStack, ensuring consistency in user experience. Oversaw documentation and communication of test plans, execution results, and defect tracking using JIRA. Facilitated communication between QA team members and project managers to ensure alignment and timely resolution of issues.

Managed test planning activities, including estimation of test execution timelines, resource coordination, and data preparation. Led test case design and execution for web and mobile applications, ensuring traceability and compliance with business requirements. Tracked defects and coordinated resolutions with development teams to maintain product quality standards.

Led test planning and execution across multiple projects. Coordinated system and functional testing, ensuring quality and timely delivery. Verified results using SQL and supported defect resolution with developers.

Managed QA processes for multiple websites using manual and automated testing. Oversaw defect tracking, test reporting, and cross-team communication. Ensured testing aligned with project timelines and release goals. Analyzed and documented IT processes, supporting project reporting and compliance.