Providing email-based/live chat customer support through Intercom, managing tickets along with AI assistance. Handle operational tasks including CRM updates, documentation for billing department, and creating customer support templates for faster responding.

Assisting for resolving issues related to online trade-in/direct store offers, shipping kits, device receipt, and processing of payments. Technical troubleshooting to customers or field technicians who are having issues using the ecoATM kiosks.

An L3 interpreter is a translator who works for Interpretia's company, which is dedicated to facilitating communication between people with English and Spanish by phone call.

Moderating a live chat in online iGaming web page (betting/gambling industry). Assisting and instructing incoming requests about the platform handled via email and call, follow up with customers to ensure their basic technical and product related issues are resolved.

Manage quickly and efficiently solve tasks and online campaign calls for people who want to purchase packages on sale for mobile devices.