• Create norms, processes, and quality standards. • Define and structure a base document to serve as a QA Log for any type of project. • Provide documentation and detailed review about functionalities, modules, applications, pages, and services for the migration process from Drupal 7 to Drupal 9. • Review functionalities, and module updates on the website in desktop, mobile, and tablets. • Review email blasts and newsletters in all email clients with Litmus tests. • User experience (UX) testing, user interface (UI), and review of interaction design (IxD). • Analyze and continuously evolve the quality control process. • Planning, coordination, and review new projects (roadmap). • Communication with the client around the project development process and quality. • Product quality control before delivery to the customer. • Identify the areas where automation tests should be implemented. • Monitoring the website and creating automated tests in New Relic.

• Website migration from Joomla to Drupal 7. • Installation, configuration, and update of modules in Drupal 7. • Administrative management of views, pages, content types, blocks, permissions, roles, and users in Drupal 7. • Create, modify, and manage template views in Drupal 7. • Develop registration forms, and update of landing pages for conferences and webinar in PHP, HTML, CSS, and Sass. • Manage groups and user accounts in Google Workspace. • User Acceptance Testing (UAT). • Automated testing in Twist, and Tellurium. • Web development for etf.com U.S. and etf.com Europe.

• Leadership, and requirements review of the support team. • Training new members of the support team. • Content management, and updating content of magazines, conferences, articles, webinars, podcasts in Joomla, and Drupal 7. • Creation and sending of email blasts and newsletters in Mailchimp, PHPList, and SugarCRM with Litmus tests. • Database management and import of user data from conferences and webinars events into SugarCRM. • Development of functionalities for Joomla in Eclipse (subversion).

• Domain name management. • Web development in HTML, CSS. • Content Management Systems in TYPO3, and Joomla. • Manage, and email configuration in Zimbra and Microsoft Office Outlook. • Configuration and manage of Linux in OpenSuse.