Responsible for ensuring the quality of children's mobile applications across iOS, Android, and Amazon platforms, collaborating closely with Product and Development teams from requirements analysis through release validation. Designed test strategies, test cases, and reusable Test Suites for multiple mobile applications. Improved application stability on Android low-end and Amazon devices by validating critical scenarios. Strengthened subscription testing by defining functional, negative, and edge-case scenarios. Collaborated with Product and Development teams to identify risks early and clarify requirements before implementation. Investigated complex production issues through log analysis and scenario reproduction, supporting efficient issue resolution.

Started my Software Quality Assurance career by ensuring the quality of video games and later educational mobile applications, collaborating with multidisciplinary development teams throughout the testing lifecycle. Executed functional, exploratory, and regression testing for video games and mobile applications. Designed test cases and validated new features before release. Worked closely with developers to report, reproduce, and validate software defects. Transitioned from game testing to educational mobile applications, adapting testing strategies to different product domains.

Led cross-functional strategic planning initiatives, supporting organizational improvement, process management, and institutional performance monitoring. Led the development and monitoring of the Institutional Strategic Plan. Implemented key initiatives aligned with Colombia's Integrated Planning and Management Model (MIPG). Designed performance indicators and monitoring tools to support decision-making. Created the Homerian Olympics initiative to strengthen employee engagement across departments.