Review requirements and user stories to identify testing needs, create and maintain test cases and checklists, and perform functional, regression, exploratory, and user acceptance testing for startup web applications, documenting defects with clear reproduction steps and expected vs. actual results. Utilize tools such as Jira, Trello, Notion, and Google Sheets to manage test documentation, track defects, and report testing progress and quality risks to stakeholders. Enable clients to detect defects early, improve product reliability, and release with confidence without the overhead of a full-time QA team.

Executed manual functional, regression, integration, and exploratory testing across web, mobile, and APIs for a B2B e-commerce platform, validating application behavior against business requirements, retesting resolved defects, and supporting release testing and quality validation activities. Utilized tools such as Jira, Azure DevOps, Postman, SAP, BrowserStack, and Chrome DevTools to execute tests across browsers and devices, investigate defects, and maintain accurate records of test results. Increased regression coverage by 150%, reduced major/critical production defects, and improved defect turnaround time.

Established QA processes for aviation web and mobile applications, authoring test plans, test cases, and testing documentation, translating requirements into effective test scenarios, and identifying opportunities to improve testing processes across releases. Utilized tools such as TestQuality, Shortcut, PostgreSQL, BrowserStack, and Chrome DevTools to manage test cases, maintain test data, execute regression suites, and track defects to resolution. Reduced production issues through expanded regression coverage, reliable test data management, and earlier defect detection.

Performed manual and API testing for a large-scale rewards platform, validating REST endpoints, payload structure, status codes, and database consistency using SQL, and collaborating with developers and product teams to reproduce, document, and resolve defects each sprint. Utilized tools such as Postman, Swagger, SQL, Rally, and Selenium to design and execute test cases, validate APIs and business rules, and troubleshoot defects. Detected defects early through incremental testing, reducing rework and supporting successful audit and release approvals.