Simera Professional Key (SPK)

Nompumelelo Q

South Africa

Virtual Executive Assistant

$ 2,500/month

4 yrs exp

I am an organised and adaptable administrative professional with over three years of experience supporting office operations, coordinating schedules, managing documentation and communicating with different stakeholders. I enjoy creating structure, keeping things organised and finding practical ways to make daily processes run more smoothly.

Skills

Agile Project Management
Customer Service
Game Development
HR Management
IT Management
Management
Online Marketing
Problem Solving
Product Management
Project Management
Project Planning
Systems Analysis
Time Management
Web Development
Ad Management
Administration
Administrative Law
ATS Management
Calendar Management
Case Management
Content Creation
CRM Management
Data Entry
Data Management
Database Management
Digital Animation
Digital Project Management
Google Workspace
Microsoft Office 365
Microsoft Office Suite
PR Management
Production Management
Property Management
Systems Analyst
Virtual Assistance
Wed Development
Crisis Communication
Administrative Support
Theme Development
Bid Management
SQL Database Management
Managment
IT Support
Oral and Written Communication
Office Management
Project Manager
Customer service skills
Social Project Management
costumer service
Research and Information Gathering
Attention to details
Administrate
Project managment
Financial Administration
Microsoft Office
Time Management and Prioritization
Customer Service Rep
Supportive
Time managment
project mnangement
Administracion
Cloud Administration
Stakeholder Communication
videos editing
Legal Project Management
Time Management,
virtual assitant
Email and correspondence management
Confidential Information Handling
Strong oral and written communication
Task Management and Prioritization
Time mangament
Customer Service Chat
Problem-Solving:
Customer services
project managmenet
Problem-solving.
Time-Management
admininstrative
XR Development
Time Management & Organization
report and presentation preparation
customer service,
Hybrid Project Managerment
Video edition
Travel management
IT Systems Analysis
IT Project Management
database managemnt
PMO and Project Management
Google Workspace Suite
Logistics Coordination
stakholder communication
Project managemet
Travel Planning & Itinerary Coordination
Back Office Operations
Power Systems Analysis
Virtual Assistant Skills
content creator
Project planning
Correspondence Management
Sales Development
Verbal and Written Communication
Complex Project Management
content curation
Problem - solving
Document Management & Drafting
file management
Basic Database Management
personal assistant
HR Administration
Excellent verbal and written communication
Online Research & Report Compilation
Administrative Lead
adaptability and problem solving
Googleworkspace
hr support
record management
IT troubleshooting
Virtual Assistant
- Stakeholder & Client Communication
Calendar & Inbox Management
Google Workspace & Microsoft Office
HR managment
Website Development
ERP Management
Customer serve
Project Management,
Business Communication
P&L Management
graphic design
7. Microsoft Office Suite (Excel, Word, PowerPoint)
9. Time Management
Meeting Preparation & Minute Taking
BPO management
management
Date entry
Written Business Communication
Confidentiality & ethic
Confidential Data Handling
live management
Cost management
B2B Management
Time Management & Task Prioritization
virtual asssitant
Remote Administrative Support
Google Workspace and Microsoft Office
Operational Workflow Coordination
Admistrative Support
o Problem-Solving
Writing report
Discipline and Time Management
Tender management
CMS/CRM Management
DNS Management
Calendar and email management
KPI Management
PMO & Project Management
Content Operations
Legal Development
CRM Administration
Content moderation
SLA Management
internet research
digital organization
Project Management (PMBOK)
Google Workspace / Microsoft Office Suite
L1 support
Basic Technical Troubleshooting
HOA Management
video editiing
office operations
Administraiton
coustomer service
Tme Management
data base management
Records Management
UAT Management
Shareholder Communications
Agile Development
Proble solving
L2 Support
Administrative Support,
Basic Microsoft Office
Stakeholder communication and relationship management
Research & Report Writing
Adminstrative support
Data Administration
Confidential Information Management
Executive Administrative Support
Energy Project Management
AI Development
Microsoft office suite
Project Manegement
Google Suite/Workspace
High Attention to Detail
Time Mangement
UI Development
Office sales management
CRM Administration & Data Management
Legal administration
Customer service
Calendar & diary management
Time management & prioritization
Confidentiality & discretion
Client management
Excellent verbal and writren communication
AI Video Editing
Time management
Ticket Management
User Administration
Back-Office Operations
7. Data Entry
8.Attention to Detail
SLE management
API Management
Customer service emails
stake holder communication
Customer Service & Client Support
Time Management and Prioritisation
Offer management
CRM basic management
Risk management
Calendar & Schedule Management
customer service cu
3. Problem-Solving
7. Attention to Detail
Administration Support
File Organisation
Stakeholder Coordination
Virtual Assistant,
AI Product Management
Problem solving
SDR Management
HubSpot CRM Administration
Google Workspace & Microsoft Excel
Attention to Detail
UGC content creation
Microsoft office tools
Basic trouble shooting
Records management
Sales Administration
Meeting & Appointment Coordination
Email & Correspondence Management
Documentation & Records Management
Event & Meeting Coordination
HR administration
Data management
Virtual Administrative Support
Adminitrative Support
Presentation preparation
• Executive Calendar & Diary Management
• Collaboration Tools: Google Workspace | Zoom | Slack
Business communications
Executive & Administrative Support
Calendar & Diary Management
Document & Records Management
Travel & Itinerary Coordination
Client & Customer Support
Data Capture & Record Verification
Report & Spreadsheet Preparation
Meeting Agendas & Minutes
Task Management & Follow-up
Workflow & Office Organisation
Scheduling & Prioritisation
Basic IT Troubleshooting
Digital & AI Tools
Professional communication
Web development
Micrsoft Office
Legal Administrative Support
google workplace
Calendar & Deadline Management
Data Managment

Nompumelelo Q

South Africa

Virtual Executive Assistant

$ 2,500 /month

4 yrs exp

Skills

Agile Project Management
Customer Service
Game Development
HR Management
IT Management
Management
Online Marketing
Problem Solving
Product Management
Project Management
Project Planning
Systems Analysis
Time Management
Web Development
Ad Management
Administration
Administrative Law
ATS Management
Calendar Management
Case Management
Content Creation
CRM Management
Data Entry
Data Management
Database Management
Digital Animation
Digital Project Management
Google Workspace
Microsoft Office 365
Microsoft Office Suite
PR Management
Production Management
Property Management
Systems Analyst
Virtual Assistance
Wed Development
Crisis Communication
Administrative Support
Theme Development
Bid Management
SQL Database Management
Managment
IT Support
Oral and Written Communication
Office Management
Project Manager
Customer service skills
Social Project Management
costumer service
Research and Information Gathering
Attention to details
Administrate
Project managment
Financial Administration
Microsoft Office
Time Management and Prioritization
Customer Service Rep
Supportive
Time managment
project mnangement
Administracion
Cloud Administration
Stakeholder Communication
videos editing
Legal Project Management
Time Management,
virtual assitant
Email and correspondence management
Confidential Information Handling
Strong oral and written communication
Task Management and Prioritization
Time mangament
Customer Service Chat
Problem-Solving:
Customer services
project managmenet
Problem-solving.
Time-Management
admininstrative
XR Development
Time Management & Organization
report and presentation preparation
customer service,
Hybrid Project Managerment
Video edition
Travel management
IT Systems Analysis
IT Project Management
database managemnt
PMO and Project Management
Google Workspace Suite
Logistics Coordination
stakholder communication
Project managemet
Travel Planning & Itinerary Coordination
Back Office Operations
Power Systems Analysis
Virtual Assistant Skills
content creator
Project planning
Correspondence Management
Sales Development
Verbal and Written Communication
Complex Project Management
content curation
Problem - solving
Document Management & Drafting
file management
Basic Database Management
personal assistant
HR Administration
Excellent verbal and written communication
Online Research & Report Compilation
Administrative Lead
adaptability and problem solving
Googleworkspace
hr support
record management
IT troubleshooting
Virtual Assistant
- Stakeholder & Client Communication
Calendar & Inbox Management
Google Workspace & Microsoft Office
HR managment
Website Development
ERP Management
Customer serve
Project Management,
Business Communication
P&L Management
graphic design
7. Microsoft Office Suite (Excel, Word, PowerPoint)
9. Time Management
Meeting Preparation & Minute Taking
BPO management
management
Date entry
Written Business Communication
Confidentiality & ethic
Confidential Data Handling
live management
Cost management
B2B Management
Time Management & Task Prioritization
virtual asssitant
Remote Administrative Support
Google Workspace and Microsoft Office
Operational Workflow Coordination
Admistrative Support
o Problem-Solving
Writing report
Discipline and Time Management
Tender management
CMS/CRM Management
DNS Management
Calendar and email management
KPI Management
PMO & Project Management
Content Operations
Legal Development
CRM Administration
Content moderation
SLA Management
internet research
digital organization
Project Management (PMBOK)
Google Workspace / Microsoft Office Suite
L1 support
Basic Technical Troubleshooting
HOA Management
video editiing
office operations
Administraiton
coustomer service
Tme Management
data base management
Records Management
UAT Management
Shareholder Communications
Agile Development
Proble solving
L2 Support
Administrative Support,
Basic Microsoft Office
Stakeholder communication and relationship management
Research & Report Writing
Adminstrative support
Data Administration
Confidential Information Management
Executive Administrative Support
Energy Project Management
AI Development
Microsoft office suite
Project Manegement
Google Suite/Workspace
High Attention to Detail
Time Mangement
UI Development
Office sales management
CRM Administration & Data Management
Legal administration
Customer service
Calendar & diary management
Time management & prioritization
Confidentiality & discretion
Client management
Excellent verbal and writren communication
AI Video Editing
Time management
Ticket Management
User Administration
Back-Office Operations
7. Data Entry
8.Attention to Detail
SLE management
API Management
Customer service emails
stake holder communication
Customer Service & Client Support
Time Management and Prioritisation
Offer management
CRM basic management
Risk management
Calendar & Schedule Management
customer service cu
3. Problem-Solving
7. Attention to Detail
Administration Support
File Organisation
Stakeholder Coordination
Virtual Assistant,
AI Product Management
Problem solving
SDR Management
HubSpot CRM Administration
Google Workspace & Microsoft Excel
Attention to Detail
UGC content creation
Microsoft office tools
Basic trouble shooting
Records management
Sales Administration
Meeting & Appointment Coordination
Email & Correspondence Management
Documentation & Records Management
Event & Meeting Coordination
HR administration
Data management
Virtual Administrative Support
Adminitrative Support
Presentation preparation
• Executive Calendar & Diary Management
• Collaboration Tools: Google Workspace | Zoom | Slack
Business communications
Executive & Administrative Support
Calendar & Diary Management
Document & Records Management
Travel & Itinerary Coordination
Client & Customer Support
Data Capture & Record Verification
Report & Spreadsheet Preparation
Meeting Agendas & Minutes
Task Management & Follow-up
Workflow & Office Organisation
Scheduling & Prioritisation
Basic IT Troubleshooting
Digital & AI Tools
Professional communication
Web development
Micrsoft Office
Legal Administrative Support
google workplace
Calendar & Deadline Management
Data Managment

Experience
Education

Virtual Executive Assistant

Pumelela Math Academy

January 2023 - December 2024

Provided executive-level administrative and operational support to the organisation, assisting with the coordination of schedules, communications, client relationships and day-to-day business activities. Managed calendars and appointments, coordinated meetings, maintained records and handled professional correspondence with parents, clients and other stakeholders. Prepared invoices and quotations, supported onboarding and payment processes, coordinated procurement and maintained accurate administrative information. I also assisted with travel planning and itinerary coordination, organised digital workflows and used Google Workspace and other online tools to keep information accessible and tasks moving efficiently. The role required discretion, strong organisation, proactive follow-up and the ability to manage competing priorities while providing reliable support to leadership and the wider operation.

Virtual Administrative / Executive Support

Pumelela Math Academy

January 2023 - January 2025

Provided virtual administrative and operational support for a tutoring company by coordinating student schedules, managing communication with parents and stakeholders, setting up appointments, preparing invoices, maintaining records, supporting onboarding and organising day-to-day workflows. Used digital tools and CRM-related processes to keep information updated, track enquiries and ensure students were scheduled and supported efficiently without providing tutoring services.

Administrative Support

Department of Home Affairs

November 2022 - October 2025

Provided administrative and operational support within a high-volume government environment, managing confidential records and ensuring accurate document processing, data capture and information management. My responsibilities included preparing, scanning and quality-checking official records, verifying information against internal systems, maintaining accurate digital records and preparing reports. I also tracked and resolved discrepancies, maintained registers and spreadsheets, supported online verification and frontline services, and handled a high volume of enquiries and telephone calls. The role required strong attention to detail, confidentiality, organisation and the ability to maintain accuracy while working with large volumes of information. I also assisted colleagues with basic system and IT-related issues and contributed to smooth day-to-day administrative operations.

Digitisation / Administrative Support Official

Department of Home Affairs

November 2022 - October 2025

Provided administrative, records and operational support within a high-volume digitisation environment, working with confidential government information and ensuring records were accurately captured, verified and processed. Prepared, scanned and quality-checked large volumes of official documents for digitisation. Used scanning, batch creation, page creation and data-capture systems to process records accurately. Verified physical records against system information and identified discrepancies requiring correction or investigation. Maintained naming conventions, metadata and digital records to support document retrieval and information management. Processed approximately 1,200 records per day while maintaining accuracy and quality; prepared batch reports and supporting documentation. Recorded and escalated discrepancies, including missing records, incomplete system information and invalid entries; created spreadsheets to track records not listed on the system. Handled confidential personal information in line with departmental procedures; provided frontline client service, online verification, ticket issuing and live-capture support. Supported birth, marriage and death administration; maintained registers and assisted with audits, enquiries, telephone calls and basic IT/system issues.

Administrative Support

IIE Rosebank College

May 2021 - October 2022

Provided comprehensive student and administrative support by managing enquiries in person, by phone, and by email; maintaining accurate student records and databases, processing registrations and applications; and preparing correspondence, reports, spreadsheets, and meeting documents. Coordinated meetings, appointments, events, and campus activities while organizing confidential documentation and liaising with internal departments to ensure timely follow-up of student and administrative requests. Provided front-office and reception support, assisted with orientations and campaigns, and supported the institution’s social media presence through basic content preparation, scheduling, and communication of campus announcements. Utilized Microsoft Office, email, spreadsheets, Canva, and social media platforms while maintaining professionalism, accuracy, and confidentiality.

Administrative Assistant

IIE Rosebank College

May 2021 - October 2022

Provided administrative and student support to students, lecturers and staff. Managed student enquiries in person, by phone and email, and directed complex matters to the relevant department. Maintained and updated student records, forms, documents and databases; captured information accurately and checked documentation for completeness. Assisted with registration, applications, student queries and general academic administration. Prepared correspondence, reports, spreadsheets, meeting documents and other administrative materials. Scheduled meetings, appointments and departmental activities; filed and organised confidential student and institutional documentation. Assisted with events, orientations, campaigns and campus activities; provided front-office and reception support when required. Liaised with internal departments to follow up on student and administrative requests. Supported the institution’s social media presence by preparing or scheduling basic content, promoting campus activities and communicating announcements. Used Microsoft Office, email, spreadsheets and Canva/social media platforms where applicable; handled confidential information professionally and maintained accuracy.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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