Assisted up to 50 international tourists weekly, providing tailored wine recommendations. 2020- Present Led wine tasting experiences for international visitors, combining product knowledge with engaging storytelling. Provided customer service in Spanish, English, and Portuguese. Resolved customer inquiries and issues in a fast-paced environment. Managed in-store and online sales, including uploading product listings and processing orders on a regional e-commerce marketplace. Tracked inventory and order fulfillment. Handled daily point-of-sale operations, including payment processing.

Provided personalized academic support based on individual learning needs. Adapted and created educational materials tailored to each student's learning style and needs. Resolved academic and personal challenges through active listening, patience, and tailored support. Followed up with families and institutions to communicate student progress.

Provided academic and learning support within educational institutions. Communicated with teachers, staff, and families to coordinate student support plans. Collaborated with interdisciplinary teams to resolve challenges under pressure.