Simera Professional Key (SPK)

Brandon H

Guatemala

Customer Service Agent

4 yrs exp

Skills

  • Operations Management
  • Customer Service Excellence
  • Problem Solving and Decision Making
  • Problem-Solving and Decision Making
  • English Proficient
  • Problem Solving & Decision Making
  • operations and process management
  • Operations & Process Improvement

Brandon H

Guatemala

Customer Service Agent

4 yrs exp

Skills

  • Operations Management
  • Customer Service Excellence
  • Problem Solving and Decision Making
  • Problem-Solving and Decision Making
  • English Proficient
  • Problem Solving & Decision Making
  • operations and process management
  • Operations & Process Improvement

Customer Service Agent

Everise / American Airlines
November 2024 - present

Provided customer service support.

Logistics, Customer Experience & Service Lead

CUSCUN (Cooking Class & Gastronomic Experience)
January 2024 - January 2024

Managed logistics, customer experience, and service operations.

Customer Service Agent

Conduent
January 2023 - December 2024

Provided customer service support.

Travel Agent & Logistics Supervisor

Antigua Travel Agency
February 2022 - October 2022

Handled travel arrangements and supervised logistics operations.

Smart Scores

Communication
78
Role Fit
95
Adaptability
75
Problem-solving
72

Smart Skills

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