Project: Core Banking – Credit Cards (Ripley Bank). Analyzed business and functional requirements for credit card core banking processes. Designed, executed, and maintained test cases based on business rules and technical specifications. Performed functional and API testing using Postman to validate services and integrations. Managed defects, test execution, and traceability through Jira. Validated end-to-end business flows related to credit card operations. Reviewed technical and functional documentation to ensure testing coverage and requirement compliance. Participated in requirement clarification and knowledge-transfer sessions with business and technical teams. Collaborated with developers and stakeholders to support defect resolution and release validation.

Banking projects for Scotiabank GBS and Citibank. Citibank (Apr 2025 – Apr 2026): Analysis and review of business requirements and user stories. Test planning, design, execution, and maintenance of test cases. Stakeholder demonstrations and Scrum ceremonies. Mentored junior QA team members in understanding business requirements, user stories, and testing processes. API testing using Postman, including request validation and response analysis. Active participation in Agile/Scrum ceremonies. Scotiabank GBS (Aug 2024 – Mar 2025): Functional, regression, smoke, and end-to-end testing. Test case design and execution. Defect management using Jira. Participation and collaboration in Agile/Scrum ceremonies. Supported release validation processes and production deployments. Mentored and supported junior QA analysts in test case design, defect management, and testing best practices.

Key projects: QA services for Citibank, BTG Pactual, Air-E. Performed functional, non-functional, performance, and regression testing for web-based applications. Participated in Agile/Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Collaborated with Product Owners, Developers, and Business Analysts to ensure quality delivery. Managed testing evidence and documentation using Jira, Azure DevOps, and Confluence. Provided application support and user documentation. Performed functional, non-functional, performance, and API testing using Postman.

Support for user's applications. Document elaboration for users with Help N doc. Prepare monthly reports of solutions about solved cases. Functional testing for Acción Fiduciaria.

Supervisor responsible for optimizing the recovery of Itaú bank. Delegated daily task to team members to optimize group productivity. Coaching team on company policies, tips about collections and teaching best practices collections.