Execute functional, integration, smoke, and regression testing for embedded analytics on AWS/Azure, focused on data, analytics, automation, and exports, validating the integration of new widgets and features into the platform. Perform API testing (Postman) to validate functionality and data accuracy. Test automated export and notification processes, including how the system handles errors and retries. Design test plans and test cases from scratch, mapping requirements for traceability; manage phases in Jira. Reproduce and log customer-reported issues, using browser DevTools to inspect console errors and extract failed request calls (cURL); track resolution and verify fixes across Development, QA, UAT, and Demo environments, supporting defect triage with support teams. Collaborate with product and development teams to troubleshoot issues and ensure quality releases. Validate user roles and permissions, testing how features like sharing behave across different access levels in multi-tenant instances. Propose automation scenarios, prioritizing cases by business risk and regression impact. Run tests in Jenkins to validate build flows, confirming fixes are merged into the correct branch before testing in the QA environment and deployment to the clean release branch. Review requirement specs to identify testability issues and cross-project dependencies. Participate in grooming sessions to refine requirements and align scope with development. Leverage AI agents/tools to generate automated test cases and streamline QA. Use the team's automation framework, built with Cypress and Playwright, to convert scenarios from epics and user stories into automated test cases.

Executed functional, component, integration, system, smoke, regression, and user acceptance testing (UAT) for mobile applications and websites, ensuring reliable releases across platforms. Translated customer business rules and requirements into actionable, traceable test cases, improving test coverage and clarity for the development team. Conducted responsive web design and UI/UX usability testing, reproducing defects using browser DevTools to identify inconsistencies before release. Authored comprehensive QA documentation, including user guides, use cases, and test plans, standardizing knowledge transfer across teams. Supported internal development stakeholders, facilitating communication and faster issue resolution. Tracked and reported quality assurance indicators, providing visibility into product quality trends for stakeholders.

Executed functional testing on a platform managing gas sales and purchasing processes, ensuring compliance with contractual and service standards. Analyzed customer requirements and validated test versions prior to production deployment, reducing the risk of post-release defects. Identified and validated breakpoints and blockers within a high-quality assurance environment, strengthening overall system reliability. Reported bugs and led retesting cycles, while providing remote and on-site customer support to ensure timely issue resolution. Designed quality tests for new functionalities and maintained accurate, up-to-date documentation, including user manuals, use cases, and system configuration records. Reproduced and documented customer-reported defects, facilitating defect triage in close collaboration with support and engineering teams.