Executed manual and automated testing of Bill Payment process systems (PI Creator, Exception Manager, Manual Consolidations, Notes, Summary Account and Bill Edits). Automated regression test cases with Robot Framework (Python), expanding the team's test coverage. Validated services and APIs with Postman, verifying contracts and integrations between systems. Applied AI tools (GitHub Copilot, Claude) to accelerate test case creation and validate AI-generated responses, increasing bug detection and reducing test design time. Participated in agile Scrum ceremonies (dailies, refinements, retrospectives) alongside development and product teams.

Executed manual testing on iOS and Android devices for CencoPay, within the Rewards team. Reported and tracked bugs, updating and creating test cases for regression suites. Verified push notifications and BFF services with Postman, validating integration between modules.

Executed manual testing of YNAP iOS apps on mobile devices. Designed regression and integration test cases, reporting and tracking bugs. Verified localization testing and A/B test configuration with Optimizely and GA. Tested notifications with Swrve, integrating with the CI process through GitHub.

Executed integration, API, smoke, functional, UI and E2E testing for the BackFlip platform. Determined green status for each release, validating readiness for production. Verified BackFlip functionality across web browsers, Android and iOS using BrowserStack, and validated its integration with Trustpilot.

Designed test cases and test cycles for CheckMarket (CX web app), estimating effort and building the test plan. Managed the test cycle in Jira and documented processes and testing guides in Confluence. Tested REST APIs with Postman, validating CRUD operations for users and forms.

Executed manual testing of Sitecore under Scrum methodology, tracking progress in Azure DevOps (ADO). Planned and coordinated testing for a SAP software package update. Administered and supported the TOSCA automation framework and the ALM tool.

Designed test plans and validated the functionality of a budget allocation software. Built a regression automation framework from scratch with Selenium and Java, applying the Page Object Model (POM) pattern to structure and maintain test cases.

Executed manual testing of the Google search app for iOS on iPhone/iPad, covering multiple screen sizes. Extracted device logs with Xcode and ran automated smoke tests on production releases. Performed accessibility and localization testing.

Planned, monitored, analyzed, designed and executed testing cycles focused on front-end and back-end impact. Reported bugs and generated progress indicators for development teams.

Executed manual testing of a billing system and high-impact projects for Movistar. Designed and planned tests, validating data and databases through SQL. Obtained functional and technical certifications for the evaluated system.