Simera Professional Key (SPK)

Alicia R

Mexico

EXECUTIVE ASSISTANT – CANADA, US, LATAM

$ 2,900/month

10+ yrs exp

Throughout my career, I've supported executives across highly distinct industries — pharmaceutical (Pfizer LATAM), financial risk consulting (Kroll), nonprofit education (The Anglo Mexican Foundation), and private family office (Farmacos Darovi). In each context, I quickly adapted to very different operational cultures, regulatory environments, and stakeholder expectations. At Pfizer, I managed priorities across 2 Regional Directors and 16 direct reports spanning Mexico to Argentina — balancing…

Skills

  • Administrative Management
  • Content Management
  • Customer Service
  • Event Management
  • HubSpot
  • Inventory Management
  • Salesforce
  • SAP BusinessObjects
  • Talent Management
  • Ariba
  • Asana
  • Concur
  • Engagement Management
  • Fleet Management
  • HR Analysis
  • Microsoft Dynamics
  • Oracle
  • Power BI
  • Property Management
  • QuickBooks
  • Slack
  • User Role Management
  • Pipeline Management
  • Scope Management
  • Investment Management
  • people management
  • PowerBI
  • Microsoft Dynamics Business Central
  • Microsoft Dynamics NAV
  • Microsoft Dynamics Sales
  • Customer Service Specialist
  • Client Management
  • Customer Service Rep
  • Customer Service Chat
  • Hubspot
  • data base administrator
  • Customer services
  • Customer Experience Analyst
  • SAP B1
  • customer service,
  • Customer Service Agent
  • Expense Management
  • Plant Management
  • SAP BO
  • Copilot
  • People Manager
  • Customer serve
  • Claude
  • Product Design and Development
  • Database Administration
  • Events Management
  • Debt Management
  • Customer Sentiment Analysis
  • Cloude
  • coustomer service
  • Salesforce CRM
  • Salesforce.com
  • Data Administration
  • Customer service
  • ChatGPT
  • Salesforge
  • Microsoft Dynamics 365
  • Saleforce
  • Hub Spot
  • Training

Alicia R

Mexico

EXECUTIVE ASSISTANT – CANADA, US, LATAM

$ 2,900 /month

Part Time: $ 1,650/month

10+ yrs exp

Intro Video

Throughout my career, I've supported executives across highly distinct industries — pharmaceutical (Pfizer LATAM), financial risk consulting (Kroll), nonprofit education (The Anglo Mexican Foundation), and private family office (Farmacos Darovi). In each context, I quickly adapted to very different operational cultures, regulatory environments, and stakeholder expectations. At Pfizer, I managed priorities across 2 Regional Directors and 16 direct reports spanning Mexico to Argentina — balancing…

Skills

  • Administrative Management
  • Content Management
  • Customer Service
  • Event Management
  • HubSpot
  • Inventory Management
  • Salesforce
  • SAP BusinessObjects
  • Talent Management
  • Ariba
  • Asana
  • Concur
  • Engagement Management
  • Fleet Management
  • HR Analysis
  • Microsoft Dynamics
  • Oracle
  • Power BI
  • Property Management
  • QuickBooks
  • Slack
  • User Role Management
  • Pipeline Management
  • Scope Management
  • Investment Management
  • people management
  • PowerBI
  • Microsoft Dynamics Business Central
  • Microsoft Dynamics NAV
  • Microsoft Dynamics Sales
  • Customer Service Specialist
  • Client Management
  • Customer Service Rep
  • Customer Service Chat
  • Hubspot
  • data base administrator
  • Customer services
  • Customer Experience Analyst
  • SAP B1
  • customer service,
  • Customer Service Agent
  • Expense Management
  • Plant Management
  • SAP BO
  • Copilot
  • People Manager
  • Customer serve
  • Claude
  • Product Design and Development
  • Database Administration
  • Events Management
  • Debt Management
  • Customer Sentiment Analysis
  • Cloude
  • coustomer service
  • Salesforce CRM
  • Salesforce.com
  • Data Administration
  • Customer service
  • ChatGPT
  • Salesforge
  • Microsoft Dynamics 365
  • Saleforce
  • Hub Spot
  • Training

EXECUTIVE ASSISTANT – CANADA, US, LATAM

MICROSOFT
July 2026 - present

Monitoring of initiatives and projects, International event logistics, Expense verification, Management of complex calendars, Organization of Town Halls across the entire American continent, Coordination and follow-up of meetings with a team of over 700 collaborators, Use of AI tools to enhance work outcomes, I improved my work by learning how to integrate AI tools into my tasks

C – LEVEL FINANCE ASSISTANT

KROLL
October 2022 - March 2026

Logistics of international events, Expense reporting, Invoicing, Training and Process auditing, Project Management in 3 different continents, Support to 5 C-Level executives, and leader of 16 EA's in 9 countries, Created effective cross functional strategies, to communicate with my EA team in Europe, Asia and US, Optimization of resources and improvement in all my processes, and projects under my charge

PERSONAL ASSISTANT

FARMACOS DAROVI
December 2020 - July 2022

Administration of security teams, drivers, houses (MX and US), boats, cars, family issues, agendas and events, Reconciliation of payments, billing, financial processes in MX and USA, Organization and logistics of personal and social events to high profile people, Created several processes, which have streamlined various parts of the operation

CEO'S ASSISTANT / OFFICE MANAGER

THE ANGLO MEXICAN FOUNDATION
November 2019 - December 2020

Personal and administrative support to the CEO and the Academic Director of the company, Coordination and logistics of national and international events, Management and supervision of the trips made by internal and external clients, Administration of the lease of all real estate, Coordination of work and safety teams of the CEO of the company, Implemented audits and established internal policies in different areas of the company; this made it possible to optimize resources, and to provide better benefits to employees and work under clear processes

REGIONAL DIRECTION ASSISTANT - LATAM

PFIZER MEXICO
April 2014 - September 2019

Attention to 2 Regional Directors and their 16 reports -from Mexico to Argentina-, Verification of expenses, requisitions, purchase orders, receipt, and release of invoices, Customer service (personalized to an average of 800 people per month), I managed to create an improvement and a good impact in the internal communication of the Business Unit at the Latin American level, I participated and coordinated the logistics of events in Mexico and other parts of the world, I created a couple of policies and regularly trained an average of 800 colleagues. This alignment brought savings of $500,000. - USD during the time I was in the position

Smart Scores

Communication
85
Role Fit
100
Adaptability
88
Problem-solving
83

Smart Skills

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