Simera Professional Key (SPK)

Maylis J

Mexico

Quality Assurance & Process Documentation Specialist

$ 1,900/month

5 yrs exp

I make information reliable and processes run smoothly. My career is built on three things: communicating with people, documenting what works, and ensuring data quality. Whether I’m supporting customers or validating records, the goal is the same: make systems work better. Customers taught me clear communication. I’ve managed 100+ daily inquiries and coordinated international logistics. Words taught me documentation. As a translator and QA specialist, I created process guides and SOPs t…

Skills

  • Documentation
  • Microsoft Excel
  • Python
  • SQL
  • Tableau
  • Ad Management
  • Basecamp
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Phyton
  • Quality Assurance
  • Slack
  • SOP Creation
  • Subtitling
  • Transcriptionist
  • Zendesk
  • Zoho CRM
  • Travel Coordination
  • Airtable
  • Process Improvement
  • Transcription
  • Expense Tracking
  • Python/R
  • Data Quality Assurance
  • Document Preparation
  • Audit Procedures
  • Translation
  • Loom
  • Technical Skills
  • Collaboration & Cross-functional Coordination
  • Python3
  • Microsoft Office
  • Detail-oriented
  • Lean management
  • team coordination
  • Organization and time management
  • Paython
  • Vendor Coordination
  • Google Workspace Suite
  • Organization & Time Management
  • Microsoft Excel & MS Office
  • Basic SQL for query building and data analysis.
  • Googleworkspace
  • Data Analysis & Visualization
  • Cross-Cultural Collaboration
  • Process Documentation
  • management
  • Data Validation
  • Basic Python and SQL
  • Process Improvement(SOPs)
  • Document Automation
  • Data entry and record maintenance
  • case documentation
  • Strong organizational time management
  • MSQL
  • transciption
  • detail-oriented
  • Quality Assurance (QA)
  • SOP Documentation
  • Google Sheets
  • SLA Management
  • Legal Transcription
  • Process documentation and SOPs
  • Database Maintenance
  • Transition
  • Basic Microsoft Office
  • Process documentation
  • API Documentation
  • User Documentation
  • SaaS Documentation
  • process imoprovement
  • Project Documentation
  • Google Suite/Workspace
  • documentacion
  • Event coordination
  • SOQL
  • SLE management
  • Organization SkillsTime Management
  • Database Validation
  • Document & Report Preparation
  • Legal Documentation
  • Organization and Time Management
  • Data visualisation
  • Test documentation
  • Technical skills
  • Microsoft Excel & Office
  • analytics visualization
  • Zoom
  • TSQL
  • Pyrhon
  • Quality ensurance
  • HR management
  • SKU management
  • Process Improvement;
  • Technical Sales

Maylis J

Mexico

Quality Assurance & Process Documentation Specialist

$ 1,900 /month

5 yrs exp

I make information reliable and processes run smoothly. My career is built on three things: communicating with people, documenting what works, and ensuring data quality. Whether I’m supporting customers or validating records, the goal is the same: make systems work better. Customers taught me clear communication. I’ve managed 100+ daily inquiries and coordinated international logistics. Words taught me documentation. As a translator and QA specialist, I created process guides and SOPs t…

Skills

  • Documentation
  • Microsoft Excel
  • Python
  • SQL
  • Tableau
  • Ad Management
  • Basecamp
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Phyton
  • Quality Assurance
  • Slack
  • SOP Creation
  • Subtitling
  • Transcriptionist
  • Zendesk
  • Zoho CRM
  • Travel Coordination
  • Airtable
  • Process Improvement
  • Transcription
  • Expense Tracking
  • Python/R
  • Data Quality Assurance
  • Document Preparation
  • Audit Procedures
  • Translation
  • Loom
  • Technical Skills
  • Collaboration & Cross-functional Coordination
  • Python3
  • Microsoft Office
  • Detail-oriented
  • Lean management
  • team coordination
  • Organization and time management
  • Paython
  • Vendor Coordination
  • Google Workspace Suite
  • Organization & Time Management
  • Microsoft Excel & MS Office
  • Basic SQL for query building and data analysis.
  • Googleworkspace
  • Data Analysis & Visualization
  • Cross-Cultural Collaboration
  • Process Documentation
  • management
  • Data Validation
  • Basic Python and SQL
  • Process Improvement(SOPs)
  • Document Automation
  • Data entry and record maintenance
  • case documentation
  • Strong organizational time management
  • MSQL
  • transciption
  • detail-oriented
  • Quality Assurance (QA)
  • SOP Documentation
  • Google Sheets
  • SLA Management
  • Legal Transcription
  • Process documentation and SOPs
  • Database Maintenance
  • Transition
  • Basic Microsoft Office
  • Process documentation
  • API Documentation
  • User Documentation
  • SaaS Documentation
  • process imoprovement
  • Project Documentation
  • Google Suite/Workspace
  • documentacion
  • Event coordination
  • SOQL
  • SLE management
  • Organization SkillsTime Management
  • Database Validation
  • Document & Report Preparation
  • Legal Documentation
  • Organization and Time Management
  • Data visualisation
  • Test documentation
  • Technical skills
  • Microsoft Excel & Office
  • analytics visualization
  • Zoom
  • TSQL
  • Pyrhon
  • Quality ensurance
  • HR management
  • SKU management
  • Process Improvement;
  • Technical Sales

Quality Assurance & Process Documentation Specialist

INFOHANA
February 2024 - present

- Reviewed and validated data for accuracy, completeness, and consistency across production reports - Performed regular data quality checks that reduced production errors by 25% - Authored process guides and SOPs for quality procedures - Organized and maintained digital files and documentation across 3 departments - Maintained structured glossaries and terminology databases for all French clients

Reservations & Operations Coordinator

DIVE NINJA EXPEDITIONS
November 2022 - November 2023

- Entered, updated, and maintained accurate client records, booking data, and operational information across spreadsheets and internal systems - Organized and maintained digital files, records, and documentation for 8+ international trips annually - Structured and standardized operational workflows, improving team information flow by 15% - Managed 100+ daily email inquiries while maintaining accurate records and timely follow-up - Handled confidential client and financial information with discretion

Travel Consultant

PACIFIQUE LAGON VOYAGES HAVAS
February 2015 - August 2016

- Maintained accurate client files, contracts, and billing records with high attention to detail - Entered and updated client information across spreadsheets and booking systems - Collected and consolidated information from multiple sources (hotels, airlines, suppliers) - Prepared and formatted spreadsheets, reports, and client data summaries - Handled confidential client and financial information responsibly

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

beta