Simera Professional Key (SPK)

Danilo R

Guatemala

Key Account Manager Regional Top Clients

$ 3,700/month

10+ yrs exp

Skills

  • Customer Service
  • Decision Making
  • Digital Transformation
  • HR Negotiation
  • Leadership
  • Negotiation
  • Teamwork
  • Agile Project Manager
  • Key Account Management
  • Scrum Master
  • TeamWorks

Danilo R

Guatemala

Key Account Manager Regional Top Clients

$ 3,700 /month

10+ yrs exp

Skills

  • Customer Service
  • Decision Making
  • Digital Transformation
  • HR Negotiation
  • Leadership
  • Negotiation
  • Teamwork
  • Agile Project Manager
  • Key Account Management
  • Scrum Master
  • TeamWorks

Key Account Manager Regional Top Clients

Panamerican Business School
August 2018 - present

Identify training needs of organizations, advise, recommend and design educational programs in order to raise the skills and competencies of all employees with different methods in different formats (e-Learning, live and face-to-face sessions). Develop projects and maintain the optimal workflow to meet the proposed deliverables to the client. Motivate, inspire and train the team to achieve goals. Present results and accountability. End to end sales process. Portfolio management with over 100 corporate accounts, with personalized attention.

Key Account Manager

MAYAPRIN, S.A.
January 2016 - May 2018

Responsible for the commercialization and advice to the customer threw the printing process. Follow-up of the sales process from start to finish. Design of a customized commercial proposal according to the needs of each client. More than 50 portfolio management clients.

General Manager

GRUPO DE INVERSION EXTREMA S.A.
November 2014 - December 2015

Manage and supervise the operation of the Flow Rider machine. Control the good customer service and fulfillment of delivering an unforgettable customer experience. Presenting income statements and designing new marketing ideas and strategies. Inspire, motivate and train employees to meet the quality of service and fulfillment of goals.

Six Sigma Projecto Manager

TELUS INTERNATIONAL
April 2010 - March 2013

Follow-up, execution and fulfillment of each client's projects. Identify areas of opportunity in the operative process, proposing continuous improvement projects with lean tools, in order to improve the indicator. Training teams from each of the accounts in the Lean Six Sigma Methodology with the objective of guiding them to a mindset of seeking opportunities and continuous improvement. Manage a portfolio of 10 international customers.

Smart Scores

Communication
90
Role Fit
90
Adaptability
70
Problem-solving
80

Smart Skills

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