Manage end to end logistics for relocation, warehousing, and disposal projects. Handle client inquiries, generate quotes using Method CRM, and coordinate with sales to confirm pricing, labor, and equipment. Oversee project timelines, documentation (COIs, building access, freight elevator bookings), and maintain communication with both clients and crews. Ensure smooth execution by tracking progress with photos and real time updates. Post project, reconcile services with dispatch to support accurate invoicing. Also assist in content creation for LinkedIn, AI enhanced email marketing, event planning (invitations, RSVPs), and executive support during sales meetings.

Specialized in commercial trucking insurance, managing new business quotes, renewals, and client servicing. Worked directly with underwriters to secure competitive rates and ensure compliance with underwriting guidelines. Handled policy changes, COI requests, and documentation reviews. Provided end to end customer support from initial inquiry to final policy issuance. Ensured timely follow ups, organized client files, and assisted in resolving claims or billing issues. Known for accuracy, speed, and clear communication in high volume environments.