Simera Professional Key (SPK)

Audry S

Costa Rica

Sales & Customer Service Associate

$ 1,500/month

1 yr exp

Hello everyone, my name is Audry Sánchez Arce, and I'm 18 years old. I bring a strong background in customer service, sales, and live digital support. In my recent roles, I’ve specialized in delivering clear, effective communication—both in-person and through digital channels—while managing daily store operations and handling complex customer inquiries smoothly. I pride myself on being adaptable, quick to learn new systems, and entirely focused on creating a positive, seamless experience for eve…

Skills

  • Adaptability
  • Customer Service
  • Digital Marketing
  • IT Management
  • Microsoft Excel
  • Problem Solving
  • Talent Management
  • Team Management
  • Teamwork
  • Time Management
  • ATS Management
  • Back-Office
  • Microsoft Exchange
  • TeamWorks
  • Attention to Detail
  • Problem-Solving
  • Organization
  • File Organization
  • Administrative Support
  • Bid Management
  • Team Work
  • Effective communication
  • Back office
  • Effective Communication Skills
  • Office Management
  • Organizaci
  • Attention to details
  • digital marketig
  • Client Management
  • Organización
  • Organization 80%
  • Customer Service Rep
  • Adaptabilid
  • Effective Written Communication
  • Time managment
  • Probelm Sloving
  • Microsoft Azure/Intune
  • Problem Solver
  • Time Management,
  • Time mangament
  • Microsoft Azure
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • efective communication
  • Problem-solving.
  • Time-Management
  • adaptabilité
  • Adaptability.
  • customer service,
  • Customer Service Agent
  • adaptabilty
  • Digital marketing
  • Problem - solving
  • Adaptabiity
  • adpatability
  • organizacion
  • Teamworker
  • Microsoft Azure Basics
  • Customer serve
  • Digital Media & Marketing
  • Backoffice
  • 9. Time Management
  • Executive Communication
  • Strong Attention to Detail
  • Data Accuracy
  • Organization,
  • Data Entry Accuracy
  • Organizativo
  • Task Organization
  • Problem Saving
  • Remote Administrative Support
  • Microsoft Azure,
  • Adabiility
  • Adaptabilility
  • Admistrative Support
  • o Problem-Solving
  • o Effective Communication
  • Teamwork Attention to Detail
  • -Teamwok
  • coustomer service
  • Tme Management
  • UAT Management
  • Proble solving
  • Effective comunications
  • Administrative Support,
  • Interactive Communication
  • effective communicator
  • Adminstrative support
  • Executive Administrative Support
  • Crises Management
  • Time Management Tools
  • High Attention to Detail
  • Time Mangement
  • Real Time Management
  • Site Management
  • Customer service
  • Digital Marketer
  • Time management
  • Ticket Management
  • digitalmarkting
  • 3. Microsoft Excel
  • 8.Attention to Detail
  • adaptibility
  • 3. Problem-Solving
  • 5. Teamwork
  • 6. Adaptability
  • 7. Attention to Detail
  • Administration Support
  • adaptabiliy
  • Problem solving
  • Time Management Skills

Audry S

Costa Rica

Sales & Customer Service Associate

$ 1,500 /month

1 yr exp

Hello everyone, my name is Audry Sánchez Arce, and I'm 18 years old. I bring a strong background in customer service, sales, and live digital support. In my recent roles, I’ve specialized in delivering clear, effective communication—both in-person and through digital channels—while managing daily store operations and handling complex customer inquiries smoothly. I pride myself on being adaptable, quick to learn new systems, and entirely focused on creating a positive, seamless experience for eve…

Skills

  • Adaptability
  • Customer Service
  • Digital Marketing
  • IT Management
  • Microsoft Excel
  • Problem Solving
  • Talent Management
  • Team Management
  • Teamwork
  • Time Management
  • ATS Management
  • Back-Office
  • Microsoft Exchange
  • TeamWorks
  • Attention to Detail
  • Problem-Solving
  • Organization
  • File Organization
  • Administrative Support
  • Bid Management
  • Team Work
  • Effective communication
  • Back office
  • Effective Communication Skills
  • Office Management
  • Organizaci
  • Attention to details
  • digital marketig
  • Client Management
  • Organización
  • Organization 80%
  • Customer Service Rep
  • Adaptabilid
  • Effective Written Communication
  • Time managment
  • Probelm Sloving
  • Microsoft Azure/Intune
  • Problem Solver
  • Time Management,
  • Time mangament
  • Microsoft Azure
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • efective communication
  • Problem-solving.
  • Time-Management
  • adaptabilité
  • Adaptability.
  • customer service,
  • Customer Service Agent
  • adaptabilty
  • Digital marketing
  • Problem - solving
  • Adaptabiity
  • adpatability
  • organizacion
  • Teamworker
  • Microsoft Azure Basics
  • Customer serve
  • Digital Media & Marketing
  • Backoffice
  • 9. Time Management
  • Executive Communication
  • Strong Attention to Detail
  • Data Accuracy
  • Organization,
  • Data Entry Accuracy
  • Organizativo
  • Task Organization
  • Problem Saving
  • Remote Administrative Support
  • Microsoft Azure,
  • Adabiility
  • Adaptabilility
  • Admistrative Support
  • o Problem-Solving
  • o Effective Communication
  • Teamwork Attention to Detail
  • -Teamwok
  • coustomer service
  • Tme Management
  • UAT Management
  • Proble solving
  • Effective comunications
  • Administrative Support,
  • Interactive Communication
  • effective communicator
  • Adminstrative support
  • Executive Administrative Support
  • Crises Management
  • Time Management Tools
  • High Attention to Detail
  • Time Mangement
  • Real Time Management
  • Site Management
  • Customer service
  • Digital Marketer
  • Time management
  • Ticket Management
  • digitalmarkting
  • 3. Microsoft Excel
  • 8.Attention to Detail
  • adaptibility
  • 3. Problem-Solving
  • 5. Teamwork
  • 6. Adaptability
  • 7. Attention to Detail
  • Administration Support
  • adaptabiliy
  • Problem solving
  • Time Management Skills

Sales & Customer Service Associate

Skate World
November 2025 - present

Provide personalized customer service and sales assistance to local and international customers. Identify customer needs and recommend appropriate products and solutions. Handle customer inquiries and resolve issues efficiently. Support daily store operations and maintain accurate product information. Prepare weekly sales closing reports using Microsoft Excel. Record products sold, quantities, unit prices, and total sales values. Organize and review sales information for weekly reporting. Coordinate with the warehouse team regarding product availability and product needs. Maintain accurate information while working with multiple products and sales transactions. Work effectively in a fast-paced environment while maintaining customer service quality. Support the team in maintaining an organized and professional work environment.

Smart Scores

Communication
70
Role Fit
95
Adaptability
75
Problem-solving
65

Smart Skills

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