Simera Professional Key (SPK)

Gabriel M

Mexico

Customer Service Agent

4 yrs exp

Skills

  • Customer Retention
  • Productivity
  • Customer Relations
  • Empathy
  • Customer relationship
  • Proactive
  • productive
  • Sales Representative
  • Customer service representative
  • Customer relationships
  • Customer Operations

Gabriel M

Mexico

Customer Service Agent

4 yrs exp

Skills

  • Customer Retention
  • Productivity
  • Customer Relations
  • Empathy
  • Customer relationship
  • Proactive
  • productive
  • Sales Representative
  • Customer service representative
  • Customer relationships
  • Customer Operations

Customer Service Agent

Alorica
April 2022 - present

Resolved client inquiries regarding statement information and account balances. Responded to customer calls and emails to answer questions about products and services. Responded to customer requests for products, services, and company information. Communicated with clients regarding account services, statements, and balances

Smart Scores

Communication
65
Role Fit
95
Adaptability
60
Problem-solving
55

Smart Skills

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