Simera Professional Key (SPK)

Edward P

Guatemala

Appointment Setter & Insurance Verifier

3 yrs exp

Skills

  • Customer Service
  • IT Management
  • Resource Management
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • Appointment Setting
  • ATS Management
  • Cost Management
  • Import Management
  • Insurance Verification
  • Retail Management
  • Attention to Detail
  • Content Scheduling
  • Administrative Support
  • Bid Management
  • Office Management
  • costumer service
  • Attention to details
  • Client Management
  • Excellent customer service
  • Customer Service Rep
  • Time managment
  • Corporate Management
  • Proficient Microsoft Office and Google Workspace
  • Time Management,
  • Time mangament
  • Customer Service Chat
  • Customer services
  • Time-Management
  • customer service,
  • Customer Service Agent
  • Remote Collaboration
  • Microsoft Office & Google Workspace
  • Remote Team Collaboration
  • Appointment Scheduling
  • Remote customer service
  • Virtual Assistance & Admin Support
  • Microsoft Office Suite & Google Workspace
  • Clear and Professional Communication
  • Customer serve
  • 9. Time Management
  • Microsoft Office / Google Workspace
  • Strong Attention to Detail
  • Professional Communication
  • • Cross-functional Communication
  • Professional Written Communication
  • Teamwork Attention to Detail
  • Debt Management
  • Remote Work / Async Collaboration
  • coustomer service
  • Tme Management
  • Records Management
  • UAT Management
  • Remote Colaboration
  • Administrative Support,
  • Insurance Operations
  • Microsoft Office - Google Workspace
  • Invoice Verification
  • Crises Management
  • Time Management Tools
  • ​Virtual Assistance & Executive Support
  • Professional Liaison and Communication
  • High Attention to Detail
  • Time Mangement
  • Real Time Management
  • Site Management
  • Microsoft Office, Google Workspace
  • Customer service
  • Time management
  • Ticket Management
  • 8.Attention to Detail
  • Remote work collaboration
  • customer service cu
  • 1. Excellent Customer Service
  • 7. Attention to Detail
  • Virtual Assistance & Remote Support
  • Time Management Skills
  • Cross-Functional Communication

Edward P

Guatemala

Appointment Setter & Insurance Verifier

3 yrs exp

Skills

  • Customer Service
  • IT Management
  • Resource Management
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • Appointment Setting
  • ATS Management
  • Cost Management
  • Import Management
  • Insurance Verification
  • Retail Management
  • Attention to Detail
  • Content Scheduling
  • Administrative Support
  • Bid Management
  • Office Management
  • costumer service
  • Attention to details
  • Client Management
  • Excellent customer service
  • Customer Service Rep
  • Time managment
  • Corporate Management
  • Proficient Microsoft Office and Google Workspace
  • Time Management,
  • Time mangament
  • Customer Service Chat
  • Customer services
  • Time-Management
  • customer service,
  • Customer Service Agent
  • Remote Collaboration
  • Microsoft Office & Google Workspace
  • Remote Team Collaboration
  • Appointment Scheduling
  • Remote customer service
  • Virtual Assistance & Admin Support
  • Microsoft Office Suite & Google Workspace
  • Clear and Professional Communication
  • Customer serve
  • 9. Time Management
  • Microsoft Office / Google Workspace
  • Strong Attention to Detail
  • Professional Communication
  • • Cross-functional Communication
  • Professional Written Communication
  • Teamwork Attention to Detail
  • Debt Management
  • Remote Work / Async Collaboration
  • coustomer service
  • Tme Management
  • Records Management
  • UAT Management
  • Remote Colaboration
  • Administrative Support,
  • Insurance Operations
  • Microsoft Office - Google Workspace
  • Invoice Verification
  • Crises Management
  • Time Management Tools
  • ​Virtual Assistance & Executive Support
  • Professional Liaison and Communication
  • High Attention to Detail
  • Time Mangement
  • Real Time Management
  • Site Management
  • Microsoft Office, Google Workspace
  • Customer service
  • Time management
  • Ticket Management
  • 8.Attention to Detail
  • Remote work collaboration
  • customer service cu
  • 1. Excellent Customer Service
  • 7. Attention to Detail
  • Virtual Assistance & Remote Support
  • Time Management Skills
  • Cross-Functional Communication

Appointment Setter & Insurance Verifier

Advanced Eye Clinic
January 2024 - December 2025

Scheduled patient appointments efficiently while maintaining excellent customer service. Verified patient insurance eligibility and benefits to ensure accurate billing and coverage information. Communicated with patients regarding appointment confirmations, updates, and insurance requirements. Maintained organized patient records and updated scheduling systems accurately. Worked independently in a remote environment while meeting daily performance goals.

Auditor

Eyecare Hawaii
January 2023 - December 2024

Audited patient insurance verification processes to ensure accuracy and compliance. Reviewed reports and analyzed appointment and verification data for quality assurance purposes. Audited recorded calls to evaluate communication quality and adherence to procedures. Identified and corrected errors in insurance verification and documentation processes. Assisted in maintaining operational efficiency through detailed reporting and process review

Smart Scores

Communication
62
Role Fit
95
Adaptability
58
Problem-solving
56

Smart Skills

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