Simera Professional Key (SPK)

Skylar E

Costa Rica

Administrative, Sales and Marketing Assistant

$ 1,580/month

1 yr exp

I'm a bilingual Business Administration professional based in Costa Rica with experience in administrative support, customer service, and retail operations. I hold a Bachelors degree in English with Business Management training from the University of Costa Rica, and I'm certified in IBM AI Fundamentals and Six Sigma Yellow Belt.

Skills

  • Business Management
  • Customer Experience
  • Customer Service
  • Digital Marketing
  • Google G Suite
  • Social Marketing
  • Time Management
  • Canva
  • Canvas
  • Google Suite
  • Kustomer
  • Marketing
  • Microsoft Office 365
  • Microsoft Office Suite
  • Outlook
  • Payment Posting
  • PO Systems
  • Power Point
  • Social Media Marketing
  • Telemarketing
  • Visio
  • Word
  • ERP Systems
  • Payment Processing
  • Excel
  • PowerPoint
  • Trends in Social Media Marketing
  • Remarketing
  • Office Management
  • costumer service
  • digital marketig
  • Microsoft Office
  • Word,
  • Customer services
  • Customer Experience Analyst
  • Wordl
  • customer service,
  • Social Media Manager
  • Customer Experience Strategy
  • Digital marketing
  • file management
  • Remote customer service
  • Customer service representative
  • Business and Administration
  • Customer-Facing Experience
  • Customer serve
  • Digital Media & Marketing
  • Cutomer experience
  • IT Management · Training
  • Business Administration
  • POS systems
  • coustomer service
  • Office Tools Management
  • Basic Microsoft Office
  • Social Media Marketing strategy
  • Customer experiance
  • SOC Fundamentals,
  • Business Process Management
  • Customer Experience (CX)
  • Site Management
  • Customer service
  • Digital Marketer
  • Ticket Management
  • User Administration
  • digitalmarkting
  • Offer management
  • Exel
  • customer service cu
  • Customer Experience Manager
  • MS Outlook
  • Customer Experience Support

Skylar E

Costa Rica

Administrative, Sales and Marketing Assistant

$ 1,580 /month

Part Time: $ 1,360/month

1 yr exp

Intro Video

I'm a bilingual Business Administration professional based in Costa Rica with experience in administrative support, customer service, and retail operations. I hold a Bachelors degree in English with Business Management training from the University of Costa Rica, and I'm certified in IBM AI Fundamentals and Six Sigma Yellow Belt.

Skills

  • Business Management
  • Customer Experience
  • Customer Service
  • Digital Marketing
  • Google G Suite
  • Social Marketing
  • Time Management
  • Canva
  • Canvas
  • Google Suite
  • Kustomer
  • Marketing
  • Microsoft Office 365
  • Microsoft Office Suite
  • Outlook
  • Payment Posting
  • PO Systems
  • Power Point
  • Social Media Marketing
  • Telemarketing
  • Visio
  • Word
  • ERP Systems
  • Payment Processing
  • Excel
  • PowerPoint
  • Trends in Social Media Marketing
  • Remarketing
  • Office Management
  • costumer service
  • digital marketig
  • Microsoft Office
  • Word,
  • Customer services
  • Customer Experience Analyst
  • Wordl
  • customer service,
  • Social Media Manager
  • Customer Experience Strategy
  • Digital marketing
  • file management
  • Remote customer service
  • Customer service representative
  • Business and Administration
  • Customer-Facing Experience
  • Customer serve
  • Digital Media & Marketing
  • Cutomer experience
  • IT Management · Training
  • Business Administration
  • POS systems
  • coustomer service
  • Office Tools Management
  • Basic Microsoft Office
  • Social Media Marketing strategy
  • Customer experiance
  • SOC Fundamentals,
  • Business Process Management
  • Customer Experience (CX)
  • Site Management
  • Customer service
  • Digital Marketer
  • Ticket Management
  • User Administration
  • digitalmarkting
  • Offer management
  • Exel
  • customer service cu
  • Customer Experience Manager
  • MS Outlook
  • Customer Experience Support

Administrative, Sales and Marketing Assistant

Sweet Dreams Gelato Shop
December 2025 - March 2026

Delivered high-quality customer service and managed daily store operations. Processed payments and performed daily cash reconciliation with 100% accuracy. Designed visual content for social media campaigns, increasing engagement by 30%.

Administrative Assistant (Intern)

5e Creative Labs
January 2023 - February 2023

Audited and aligned corporate CV databases to match candidate profiles with client needs. Coordinated international communications and supported marketing content creation. Improved data organization processes, reducing retrieval time by 25%.

Customer Service Representative

Amazon
August 2022 - November 2022

Resolved customer inquiries with empathy and precision, maintaining a 95% satisfaction rate. Managed refund and payment processes with strong attention to detail. Applied product knowledge to solve complex cases efficiently and transparently.

Smart Scores

Communication
65
Role Fit
85
Adaptability
62
Problem-solving
60

Smart Skills

beta