Bookkeeping & Bill Payments: Accurately enter daily income and expenses into accounting software, verify purchase invoices, check billing receipts, and maintain orderly financial archives. Payroll & Supplier Disbursements: Prepare and execute regular employee payroll on time, process payments for office bills and utility expenses, and pay outside vendors reliably. Document Archiving & Google Drive Setup: Organize and safeguard physical office documents, contracts, and receipts; structure shared Google Drive folders so the entire team can find information quickly. Human Resources & Recrutiment: Post job openings, screen candidate resumes, conduct first-round interviews, assist with new employee onboarding, and hand over necessary work equipment. Team Events & Company Culture: Plan, budget, and organize team-building activities, birthday celebrations, and company social gatherings to foster a positive work environment. Task Tracking & Executive Scheduling: Keep track of project deliverables and team commitments using Notion, Asana, Trello, and Jira; manage the executive calendar and schedule internal and client meetings. AI Tools & Office Automation: Leverage Generative AI tools (Gemini and Claude) along with Google Workspace to draft professional communications, summarize meeting action items, and cut down repetitive administrative tasks. Inventory Tracking & Help Desk: Monitor office supply levels and place timely restock orders; answer incoming phone calls and respond to client inquiries in a friendly and professional manner.

Omnichannel Customer Service: Greeted and assisted walk-in customers at the store counter while answering questions, price inquiries, and purchase orders via WhatsApp, social media, and phone calls. Spare Parts Advisory & Sales: Explained spare parts and vehicle accessories for motorcycles and three-wheeler motocars, guiding buyers toward the right mechanical replacement. Sales Software Management: Created price quotes and recorded completed sales in the point-of-sale software, checking stock levels in real time to guarantee immediate handoffs. After-Sales Follow-Up: Followed up with customers after purchase to ensure satisfaction and prepared daily sales summaries for store leadership.

Cash Handling & Daily Balancing: Handled customer checkout using POS software, collected cash, card, and digital transfer payments, and completed daily cash register balancing with zero discrepancies. Petty Cash Administration: Managed petty cash funds for quick store purchases, keeping accurate receipt logs and recording all daily store expenses. Customer Returns & Warranty Handling: Managed customer return requests, issued store refunds, and handled product warranty exchanges in line with store guidelines while keeping customers satisfied. Warehouse Support & Store Supervision: Supervised store clerks on the floor as assistant manager, helped oversee dispatch for customer deliveries, and participated in monthly physical stock counts.