Simera Professional Key (SPK)

Joan M

Colombia

Administrative Assistant

5 yrs exp

Skills

  • Account Management
  • Communications
  • Content Management
  • Customer Service
  • IT Management
  • Management
  • Microsoft Excel
  • Microsoft Word
  • Sales Management
  • Talent Management
  • Team Management
  • Time Management
  • Administration
  • Administrative Assistance
  • Administrative Law
  • ATS Management
  • Data Entry
  • Digital Project Management
  • Domain Management
  • Google Workspace
  • Marketing Coordinator
  • Microsoft Exchange
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power Point
  • Retail Management
  • Travel Coordination
  • Google Sheets
  • Communication
  • Meeting Coordination
  • Database Entry
  • PowerPoint
  • Email Management
  • Administrative Support
  • Online Research
  • Invoicing
  • Bid Management
  • google drive
  • google docs
  • Comunicación
  • Managment
  • comunication
  • Office Management
  • Document Management
  • Task Prioritization
  • Administrate
  • Client Management
  • Communicative
  • Microsoft Office
  • Customer Service Rep
  • Time managment
  • Filing and Record Keeping
  • Time Management,
  • Event Coordination
  • Time mangament
  • Good Communication
  • Digital Content Management
  • Customer Service Chat
  • Customer services
  • dataentry
  • data intry
  • Time-Management
  • Procurement management
  • admininstrative
  • Communication.
  • customer service,
  • Customer Service Agent
  • Prioritization
  • Mailbox Management
  • Google Workspace Suite
  • Country Management
  • Communication Tools
  • Calendar and schedule Management
  • file management
  • Administrative Lead
  • Googleworkspace
  • Task Coordination
  • EMR data entry
  • Travel & Event Coordination
  • administrative assistant
  • HR managment
  • Customer serve
  • Service Coordination
  • 9. Time Management
  • Legal Document Management
  • BPO management
  • management
  • Google Spreadsheets
  • Communcation
  • live management
  • Remote Administrative Support
  • Admistrative Support
  • Debt Management
  • internet research
  • Microsoft Ads
  • coustomer service
  • Creative management
  • Tme Management
  • waste management
  • UAT Management
  • Gmail Management
  • Administration assistant
  • Administrative Support,
  • Basic Microsoft Office
  • Brand Communication
  • Adminstrative support
  • Executive Administrative Support
  • Crises Management
  • Time Management Tools
  • administrative assitant
  • Google Suite/Workspace
  • Time Mangement
  • Real Time Management
  • Customer management
  • Site Management
  • Customer service
  • Client management
  • Documentation management
  • Time management
  • Ticket Management
  • 3. Microsoft Excel
  • 4.,Microsoft Word
  • 7. Data Entry
  • SLE management
  • E-mail management
  • Investment Research
  • Calendar & Schedule Management
  • Administration Support
  • Administrative assistant
  • Backlog Prioritization
  • GoogleDocs
  • Talent Coordination
  • Time Management Skills
  • Admin Management

Joan M

Colombia

Administrative Assistant

5 yrs exp

Skills

  • Account Management
  • Communications
  • Content Management
  • Customer Service
  • IT Management
  • Management
  • Microsoft Excel
  • Microsoft Word
  • Sales Management
  • Talent Management
  • Team Management
  • Time Management
  • Administration
  • Administrative Assistance
  • Administrative Law
  • ATS Management
  • Data Entry
  • Digital Project Management
  • Domain Management
  • Google Workspace
  • Marketing Coordinator
  • Microsoft Exchange
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power Point
  • Retail Management
  • Travel Coordination
  • Google Sheets
  • Communication
  • Meeting Coordination
  • Database Entry
  • PowerPoint
  • Email Management
  • Administrative Support
  • Online Research
  • Invoicing
  • Bid Management
  • google drive
  • google docs
  • Comunicación
  • Managment
  • comunication
  • Office Management
  • Document Management
  • Task Prioritization
  • Administrate
  • Client Management
  • Communicative
  • Microsoft Office
  • Customer Service Rep
  • Time managment
  • Filing and Record Keeping
  • Time Management,
  • Event Coordination
  • Time mangament
  • Good Communication
  • Digital Content Management
  • Customer Service Chat
  • Customer services
  • dataentry
  • data intry
  • Time-Management
  • Procurement management
  • admininstrative
  • Communication.
  • customer service,
  • Customer Service Agent
  • Prioritization
  • Mailbox Management
  • Google Workspace Suite
  • Country Management
  • Communication Tools
  • Calendar and schedule Management
  • file management
  • Administrative Lead
  • Googleworkspace
  • Task Coordination
  • EMR data entry
  • Travel & Event Coordination
  • administrative assistant
  • HR managment
  • Customer serve
  • Service Coordination
  • 9. Time Management
  • Legal Document Management
  • BPO management
  • management
  • Google Spreadsheets
  • Communcation
  • live management
  • Remote Administrative Support
  • Admistrative Support
  • Debt Management
  • internet research
  • Microsoft Ads
  • coustomer service
  • Creative management
  • Tme Management
  • waste management
  • UAT Management
  • Gmail Management
  • Administration assistant
  • Administrative Support,
  • Basic Microsoft Office
  • Brand Communication
  • Adminstrative support
  • Executive Administrative Support
  • Crises Management
  • Time Management Tools
  • administrative assitant
  • Google Suite/Workspace
  • Time Mangement
  • Real Time Management
  • Customer management
  • Site Management
  • Customer service
  • Client management
  • Documentation management
  • Time management
  • Ticket Management
  • 3. Microsoft Excel
  • 4.,Microsoft Word
  • 7. Data Entry
  • SLE management
  • E-mail management
  • Investment Research
  • Calendar & Schedule Management
  • Administration Support
  • Administrative assistant
  • Backlog Prioritization
  • GoogleDocs
  • Talent Coordination
  • Time Management Skills
  • Admin Management

Administrative Assistant

Tectura International
April 2025 - present

Provide daily administrative support to management and the wider team. Manage office correspondence, documentation, printing, filing, and record keeping. Prepare invoices, requisitions, reports, minutes, and other administrative documents. Coordinate meetings, appointments, schedules, and follow-ups. Support employee onboarding, including company email and administrative setup. Assist with BRS, NTSA, and other online administrative processes. Maintain organized digital and physical records and ensure documents are easily accessible. Communicate professionally with clients, suppliers, staff, and external service providers. Use Microsoft Office and Google Workspace to prepare, organize, and share information.

Customer Service Representative

Wings Kenya
February 2023 - October 2023

Responded to customer enquiries and provided timely and professional assistance. Maintained accurate customer records and administrative documentation. Managed multiple customer requests while prioritizing urgent matters. Followed up on outstanding issues and coordinated with relevant departments. Maintained professional communication with customers and internal teams.

Financial Advisor

Madison Group
June 2020 - December 2022

Managed client documentation, records, appointments, and follow-ups. Built and maintained professional client relationships. Prepared and communicated information accurately and professionally. Managed multiple tasks and deadlines while maintaining attention to detail. Maintained confidentiality when handling client information.

Smart Scores

Communication
58
Role Fit
95
Adaptability
52
Problem-solving
52

Smart Skills

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