• Booked +100 meetings with decision-makers in the insurance industry. • Contributed to the sales cycle, generating over $100K in revenue by booking demos and assisting in closing deals. • Improved the sales process by increasing email reply rates by 20% through refined outreach strategies. • Boosted cold call pickup rates by 10% by implementing a power dialer, optimizing call efficiency and engagement

• Complete training for +20 BDRs on internal Simera Team. • Led the Simera Sales Academy in which +60 people were trained to break into sales, with success rate of hiring of 40%. • Completed +100 hours continual training for entire sales staff. • Provided +100 hours in cold calling coaching to entire sales staff. • Created training materials for cold calling, cold emailing, social selling and video prospecting. • Completed +100 on 1:1 sessions for personalized training. • Created weekly reports to sales director on training activities and initiatives.

• Created +4000 leads manually in the car wash industry • Made +5000 cold calls for inbound and outbound leads • Booked +100 meetings for inbound and outbound leads and 20% success rate • Sent +5000 cold emails for inbound and outbound leads

Built and led high-performing teams, consistently surpassing key performance metrics and fostering a culture of excellence. Optimized process workflows, eliminating bottlenecks and driving a significant increase in operational efficiency. Spearheaded customer experience initiatives, enhancing client satisfaction and fostering long-term loyalty. Produced and leveraged daily, weekly, and monthly reports to uncover trends and implement targeted improvements. Developed and enforced Service Level Agreements (SLAs), elevating accountability and driving high performance across all departments.

Led "Speed to Proficiency" initiatives, cutting training time and accelerating employee performance improvement. Oversaw development and management of employees across diverse business lines, fostering skill growth and sustained engagement. Designed and delivered robust training programs, elevating employee productivity and enhancing capabilities across teams. Coached employees on KPIs, driving performance gains and consistently achieving key targets. Established quality assurance processes, ensuring performance consistency and maintaining high standards. Managed payroll and produced comprehensive weekly, monthly, and annual reports to support strategic decision-making. Spearheaded employee experience projects, significantly boosting engagement, retention, and team morale.