Manage and process company payments, ensuring accuracy, timely execution, proper documentation, and adherence to established procedures, maintain financial and administrative records, ensuring information is organized, accurate, and readily available for review. In charge of coordination with vendors, service providers, and internal stakeholders regarding payments, documentation, and administrative requests. Perform detailed record-keeping and follow-up activities requiring strong attention to detail, organization, confidentiality, and accuracy and support day-to-day administrative and financial operations while independently prioritizing multiple tasks and deadlines.

Conducted independent, risk-based investigations involving seller transactions and account activity, analyzing customer data, transaction histories, behavioral patterns, and multiple information sources to identify suspicious activity and risk indicators. Evaluated complex information, made independent decisions, documented findings, and communicated outcomes with risk teams, management, and customers. Performed team leadership responsibilities, including conducting 1:1 meetings, supporting performance management, and guiding team members. Served as a Subject Matter Expert (SME), Trainer, and Mentor, providing process expertise, delivering training, supporting knowledge transfer, and coaching employees to improve productivity, quality, and performance metrics. Monitored operational trends and performance data to support workflow improvements while meeting high-volume accuracy and deadline requirements.

Processed daily sales and cash collections accurately while maintaining organized transaction records, managed vendor invoices, credit collections, inventory preparation, and sales reporting. Also prepared Excel-based reports and reviewed operational data to support business decisions, provided customer service and resolved customer inquiries while maintaining accurate transaction and administrative records