Utilized outstanding customer orientation skills to interact with audiences of 16,6K on Instagram and B2C relationships through email,social media, WhatsApp Business, and the website inbox. Provided B2B marketing support, conducting market research, email marketing, logistics of meet and greets, customer follow-up, and serving as a liaison between clients and the design department. Demonstrated strong attention to detail and commitment in pursuing ambitious goals by developing content strategy for social media based on market studies and digital benchmark. Applied organizational skills to provide administrative support, including preparing quotations and electronic invoices, processing orders through the Monday app, managing accounts receivable, and coordinating order delivery with the shipping company.

Demonstrated excellent project management skills as the coordinator and creative director of the streaming discussion group about the Central American sociopolitical reality, managing multiple tasks and priorities simultaneously. Conducted strategic planning, scheduling sessions, coordinating with invited academics, and serving as a liaison between the direction, research, and content production departments, taking ownership of the project and ensuring that all tasks were completed to a high standard. Utilized enthusiasm for learning, teamwork, and knowledge exchange, fostering a positive and collaborative environment for all participants.

Utilized exceptional proficiency in administrative and organizational tasks to map and select relevant actors for investigations. Coordinated schedules and logistics for virtual interviews and focus groups across the country. Contributed to the writing of chapters for academic articles, utilizing critical thinking and problem solving skills to analyze and interpret data, identify trends, and draw conclusions. Participated in “ALAIC” Communication Science symposia, presenting research findings and engaging in discussions with other professionals.