Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments. Completed financial reports, providing insight into performance, operations and cash flow. Processed payroll by validating work hours and attendance of employees.

Responded to emails and other correspondence to facilitate communication and enhance business processes. Maintained office supplies inventory by checking stock and ordering new supplies. Handled daily scheduling tasks and provided administrative support for entire department.

Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Responded to customer needs through competent customer service and prompt problem-solving. Generated weekly and monthly reports to highlight customer service performance and measure milestones.