Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.

Qualified prospects via warm calling and email outreach, converting leads into long-term business relationships. Consistently achieved and exceeded weekly and monthly sales targets. Provided excellent customer service by addressing inquiries on product features, benefits, and pricing. Contributed to team sales strategy and process improvements.

Delivered high-quality English lessons to non-native speakers, both online and in-person. Designed engaging learning materials and simplified complex concepts for diverse learners. Improved students' comprehension and confidence through customised teaching approaches.

Designed and implemented a sales and marketing structure that generated $450,000+ gross revenue. Ranked among the top 3 in-store sales consultants. Built rapport with customers, tailoring solutions to their financial goals and ensuring repeat business.

Managed product launches, campaigns, and customer research, increasing revenue by 40% YoY and customer satisfaction by 20%. Penetrated new markets, doubling customer leads within one year. Developed multichannel marketing campaigns (digital & traditional), improving website visibility and lead generation. Led the sales and marketing team, setting up a sustainable and scalable business structure.