Coordinated purchasing activities and communicated with suppliers. Monitored and verified incoming deliveries and goods. Provided administrative and operational support to ensure the smooth day-to-day running of the business.

Provided support and assistance to suppliers, banking institutions, and internal customers, resolving enquiries and coordinating payment processes. Followed up on administrative requests via email and telephone, providing timely responses and efficient service. Managed the full national and international payment process using SAP (FI), ensuring compliance with deadlines and internal procedures. Prepared financial reports, performed bank and account reconciliations, and contributed to the monthly financial closing process. Acted as a key user during the SAP (FI) implementation, supporting process validation and operational adaptation of the system. Trained and supported new team members on administrative processes and SAP procedures. Provided cover for team members within the department, ensuring operational continuity and achievement of departmental objectives.

Managed administrative and accounting documentation. Followed up with suppliers, monitored accounts, and supported payment and collections processes. Organised and maintained physical and digital records.

Provided in-person, telephone, and email support to patients and suppliers. Welcomed, guided, and assisted patients and visitors, providing professional and efficient service. Managed documentation and provided administrative support.

Promoted to HR Administrative Assistant based on performance and organisational skills. Handled telephone enquiries, welcomed visitors, and provided support to employees. Managed employee records, documentation, and leave administration. Communicated and coordinated with different departments within the company. Provided administrative support to the Human Resources department.