Assisted customers with product selection and recommended products based on their needs. Processed sales and supported customers throughout the purchasing process. Used communication and product knowledge to create positive customer experiences.

Provided customer support to Amazon customers, handling inquiries and service-related issues professionally and efficiently. Resolved customer problems while maintaining high service standards and a positive customer experience. Documented customer interactions accurately and maintained clear records using internal systems and CRM tools. Communicated with customers from different backgrounds in a high-volume, fast-paced environment. Applied problem-solving and customer-service skills to identify appropriate solutions and address customer concerns.

Provided computer training and customer support to users with different levels of technical knowledge. Explained technical information clearly and patiently and helped users resolve basic computer issues.

Managed daily operations and supervised staff. Supported customers and coordinated day-to-day service activities.