Designed, developed, and maintained impactful dashboards and data visualizations in Tableau and AWS QuickSight. Led the migration and optimization of dashboards from Tableau to AWS QuickSight. Performed complex SQL queries for ad hoc analysis, ETL validation, and business report generation. Collaborated with product owners, business analysts, and developers to define KPIs. Implemented data governance and participated in compliance reviews. Acted as a subject matter expert in sprint planning, backlog prioritization, and user story definition within an Agile/Scrum environment.

Built and maintained end-to-end Power BI dashboards to deliver customer satisfaction insights and key performance metrics. Integrated third-party marketing and financial data sources. Defined, standardized, and tracked business KPIs through close collaboration with operational stakeholders. Optimized dashboard performance and underlying data models using Redshift views and advanced DAX/SQL techniques. Participated in data quality assurance and compliance validation for all published BI assets.

Developed advanced, highly tailored Tableau dashboards for a major financial institution, enabling self-service analytics. Designed and implemented data models with a focus on Star Schema. Wrote complex queries against Teradata and other data warehouses to support detailed data exploration. Managed stakeholder requirements gathering and data visualization workshops. Led improvements to workflow automation.

Extracted, processed, and visualized critical customer acquisition and retention data using Metabase, Data Studio, and Postgres. Cooperated with cross-functional teams to transform business needs into technical data reporting. Automated routine data extraction and reporting tasks using SQL and ETL best practices. Monitored data quality and collaborated on process improvements.

Built and maintained interactive Power BI and Data Studio dashboards for healthcare KPIs, cost optimization, and claims analysis. Developed and maintained ETL pipelines to ensure robust, timely data flow across systems. Designed data models and developed actionable algorithms resulting in major cost savings.