Simera Professional Key (SPK)

Elaine G

South Africa

Virtual Assistant (freelance)

$ 1,900/month

10+ yrs exp

Highly experienced administration, executive support and project professional with more than 30 years of experience across corporate, construction, security, public-sector and property environments. Experienced in supporting senior executives, managing complex diaries and correspondence, coordinating projects, procurement, CRM administration, client communication and sales support. Currently providing remote virtual assistance to clients in South Africa, the USA and UK, with particular str…

Skills

  • Administrative Management
  • Business Process Improvement
  • Cash Management
  • Customer Relationship Management
  • Customer Service
  • HR Management
  • IT Management
  • Management
  • Multitasking
  • Payroll Administration
  • Problem Solving
  • Project Coordination
  • Risk Management
  • Salesforce Administrator
  • System Administration
  • Time Management
  • Ad Management
  • Administration
  • Administrative Manager
  • Calendar Management
  • Case Management
  • Cost Management
  • CRM Management
  • Domain Management
  • Port Logistics Management
  • Portfolio Management
  • PR Management
  • Process Improvement Analysis
  • Project Coordinator
  • Property Management
  • Server Administration
  • Workforce Management
  • Travel Coordination
  • Attention to Detail
  • Lead Management
  • Relationship Building
  • Team Collaboration
  • Client Relationship Management
  • Pipeline Management
  • Process Improvement
  • Problem-Solving
  • Document Preparation
  • Coordination
  • Remote Team Coordination
  • Office Management
  • Multi-task
  • Sales Support
  • Delivery Management
  • Research and Information Gathering
  • Attention to details
  • Program Administration
  • Data Entry & Document Management
  • Multi-Tasking
  • Customer Service Rep
  • Probelm Sloving
  • Cloud Administration
  • Client Relationship Management,
  • Problem Solver
  • Proficient Microsoft Office and Google Workspace
  • Email and correspondence management
  • Confidential Information Handling
  • team coordination
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • multi tasking
  • customer service,
  • Customer Service Agent
  • Remote Collaboration
  • Time/ Priority Management
  • Supplier Relationship Management
  • Contract Administration
  • Inventory Control
  • Relationship Managment
  • Correspondence Management
  • Workflow Management
  • Microsoft Office & Google Workspace
  • Problem - solving
  • Remote Team Collaboration
  • file management
  • Post-Sales Support
  • Relationship management
  • HR Administration
  • Adaptability to multicultural and dynamic environments
  • B2B Sales & Client Relationship Management
  • Client Onboarding & Relationship Management
  • Task Coordination
  • Microsoft Office Suite & Google Workspace
  • Clear and Professional Communication
  • Efficient multitasking
  • • Relationship building
  • Project administration
  • ERP Management
  • Customer serve
  • CRM and Client Relationship Management
  • Client Relationship Managements
  • Microsoft Office / Google Workspace
  • Administrative Operations Management
  • Strong Attention to Detail
  • Client Experience & Customer Service
  • CRM Tool Management
  • Professional Communication
  • • Cross-functional Communication
  • Negotiation Mediation
  • Process Improvement(SOPs)
  • Confidential Data Handling
  • Deadline Management
  • Problem Saving
  • Business Administration
  • Professional Written Communication
  • relationship buliding
  • Task and Deadline Management
  • Data Entry & Management
  • Carrier Relationship Management
  • o Problem-Solving
  • CMS/CRM Management
  • Teamwork Attention to Detail
  • ClickUp Workflow Management
  • B2B Relationship Management
  • Production Coordination
  • Executive Virtual Assistance
  • Client Relations Management (CRM)
  • RAID Management
  • Agile & Process Improvement
  • coustomer service
  • Office Tools Management
  • Process Coordination
  • Remote Colaboration
  • Proble solving
  • Program Coordination
  • Property Management Administration
  • Microsoft Office - Google Workspace
  • Data Administration
  • Confidential Information Management
  • General Administration
  • Technical Coordination
  • process imoprovement
  • SaaS administration
  • Mulititask
  • Professional Liaison and Communication
  • High Attention to Detail
  • Real Time Management
  • Manager.io
  • Diary & Calender management
  • Data Entry & Records Management
  • Site Management
  • Microsoft Office, Google Workspace
  • Multi tasking
  • Customer service
  • Meeting & event coordination
  • Remote collaboration Problem solving, Team collaboration Office Management, Database Entry
  • Ticket Management
  • User Administration
  • 8.Attention to Detail
  • Technical Roadmap Planning
  • Project Administration
  • Patient Scheduling & Appointment Coordination
  • Offer management
  • Scheduling & Appointment Coordination
  • Diary & Travel Management
  • 3. Problem-Solving
  • 4. Multitasking
  • 7. Attention to Detail
  • Client Relationship Management (CRM)
  • Data Entry & Record Management
  • Team Coordination re
  • Email & Calendar Management
  • Work flow management
  • Problem solving
  • SDR Management
  • project cordination
  • Talent Coordination
  • NDT Coordination
  • Data Entry & Data Management
  • Attention to Detail
  • Claims Coordination
  • Task & Deadline Management
  • Admin Management
  • Executive & Virtual Assistance
  • Property Administration
  • Sales Administration
  • Diary & Calendar Management
  • Meeting & Appointment Coordination
  • Email & Correspondence Management
  • Vendor & Client Liaison
  • Stock & Inventory Control
  • Report & Record Keeping

Elaine G

South Africa

Virtual Assistant (freelance)

$ 1,900 /month

10+ yrs exp

Highly experienced administration, executive support and project professional with more than 30 years of experience across corporate, construction, security, public-sector and property environments. Experienced in supporting senior executives, managing complex diaries and correspondence, coordinating projects, procurement, CRM administration, client communication and sales support. Currently providing remote virtual assistance to clients in South Africa, the USA and UK, with particular str…

Skills

  • Administrative Management
  • Business Process Improvement
  • Cash Management
  • Customer Relationship Management
  • Customer Service
  • HR Management
  • IT Management
  • Management
  • Multitasking
  • Payroll Administration
  • Problem Solving
  • Project Coordination
  • Risk Management
  • Salesforce Administrator
  • System Administration
  • Time Management
  • Ad Management
  • Administration
  • Administrative Manager
  • Calendar Management
  • Case Management
  • Cost Management
  • CRM Management
  • Domain Management
  • Port Logistics Management
  • Portfolio Management
  • PR Management
  • Process Improvement Analysis
  • Project Coordinator
  • Property Management
  • Server Administration
  • Workforce Management
  • Travel Coordination
  • Attention to Detail
  • Lead Management
  • Relationship Building
  • Team Collaboration
  • Client Relationship Management
  • Pipeline Management
  • Process Improvement
  • Problem-Solving
  • Document Preparation
  • Coordination
  • Remote Team Coordination
  • Office Management
  • Multi-task
  • Sales Support
  • Delivery Management
  • Research and Information Gathering
  • Attention to details
  • Program Administration
  • Data Entry & Document Management
  • Multi-Tasking
  • Customer Service Rep
  • Probelm Sloving
  • Cloud Administration
  • Client Relationship Management,
  • Problem Solver
  • Proficient Microsoft Office and Google Workspace
  • Email and correspondence management
  • Confidential Information Handling
  • team coordination
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • multi tasking
  • customer service,
  • Customer Service Agent
  • Remote Collaboration
  • Time/ Priority Management
  • Supplier Relationship Management
  • Contract Administration
  • Inventory Control
  • Relationship Managment
  • Correspondence Management
  • Workflow Management
  • Microsoft Office & Google Workspace
  • Problem - solving
  • Remote Team Collaboration
  • file management
  • Post-Sales Support
  • Relationship management
  • HR Administration
  • Adaptability to multicultural and dynamic environments
  • B2B Sales & Client Relationship Management
  • Client Onboarding & Relationship Management
  • Task Coordination
  • Microsoft Office Suite & Google Workspace
  • Clear and Professional Communication
  • Efficient multitasking
  • • Relationship building
  • Project administration
  • ERP Management
  • Customer serve
  • CRM and Client Relationship Management
  • Client Relationship Managements
  • Microsoft Office / Google Workspace
  • Administrative Operations Management
  • Strong Attention to Detail
  • Client Experience & Customer Service
  • CRM Tool Management
  • Professional Communication
  • • Cross-functional Communication
  • Negotiation Mediation
  • Process Improvement(SOPs)
  • Confidential Data Handling
  • Deadline Management
  • Problem Saving
  • Business Administration
  • Professional Written Communication
  • relationship buliding
  • Task and Deadline Management
  • Data Entry & Management
  • Carrier Relationship Management
  • o Problem-Solving
  • CMS/CRM Management
  • Teamwork Attention to Detail
  • ClickUp Workflow Management
  • B2B Relationship Management
  • Production Coordination
  • Executive Virtual Assistance
  • Client Relations Management (CRM)
  • RAID Management
  • Agile & Process Improvement
  • coustomer service
  • Office Tools Management
  • Process Coordination
  • Remote Colaboration
  • Proble solving
  • Program Coordination
  • Property Management Administration
  • Microsoft Office - Google Workspace
  • Data Administration
  • Confidential Information Management
  • General Administration
  • Technical Coordination
  • process imoprovement
  • SaaS administration
  • Mulititask
  • Professional Liaison and Communication
  • High Attention to Detail
  • Real Time Management
  • Manager.io
  • Diary & Calender management
  • Data Entry & Records Management
  • Site Management
  • Microsoft Office, Google Workspace
  • Multi tasking
  • Customer service
  • Meeting & event coordination
  • Remote collaboration Problem solving, Team collaboration Office Management, Database Entry
  • Ticket Management
  • User Administration
  • 8.Attention to Detail
  • Technical Roadmap Planning
  • Project Administration
  • Patient Scheduling & Appointment Coordination
  • Offer management
  • Scheduling & Appointment Coordination
  • Diary & Travel Management
  • 3. Problem-Solving
  • 4. Multitasking
  • 7. Attention to Detail
  • Client Relationship Management (CRM)
  • Data Entry & Record Management
  • Team Coordination re
  • Email & Calendar Management
  • Work flow management
  • Problem solving
  • SDR Management
  • project cordination
  • Talent Coordination
  • NDT Coordination
  • Data Entry & Data Management
  • Attention to Detail
  • Claims Coordination
  • Task & Deadline Management
  • Admin Management
  • Executive & Virtual Assistance
  • Property Administration
  • Sales Administration
  • Diary & Calendar Management
  • Meeting & Appointment Coordination
  • Email & Correspondence Management
  • Vendor & Client Liaison
  • Stock & Inventory Control
  • Report & Record Keeping

Virtual Assistant (freelance)

Various
September 2024 - present

Manage and respond to emails and other communications. Schedule appointments, meetings, and manage calendars. Prepare reports, presentations, and correspondence. Conduct internet research and compile data as needed. Manage and update databases, CRMs, or content management systems. Managing and scheduling content across LinkedIn, Instagram, Facebook, and YouTube. Utilising platforms like Canva, scheduling events on Eventbrite, and scheduling social media content via Metricool, Spectre Social or Constant Contact.

Executive Virtual Assistant

Brewer Companies
January 2021 - August 2024

Managed executive calendars, diaries, meetings and appointments across multiple time zones Coordinated meetings, prepared agendas, took notes and followed up on action items Managed email correspondence, prioritising communications and responding on behalf of executives where required Coordinated domestic and international travel arrangements, including flights, accommodation, transfers, and itineraries Prepared reports, presentations, documents, and business correspondence Assisted with project coordination, tracking deadlines, deliverables, and team responsibilities Managed confidential information and maintained organised digital records and documentation Liaised with clients, suppliers, contractors and internal teams on behalf of senior management Assisted with procurement, quotations, invoicing, budgets and general financial administration Maintained CRM systems and databases, ensuring information was accurate and up to date Supported sales and business development activities, including lead management, follow-ups and client communication Conducted research and prepared information to support management decision-making Assisted with onboarding, administration, and coordination of remote team members Identified opportunities to improve administrative processes and streamline day-to-day operations Provided proactive support, anticipating executive needs and ensuring priorities were followed through to completion Developed SOPs, distribution and record keeping thereof, as well as editing from time to time Assisted with personal tasks (family appointments, school records etc.) All filing (server) Payroll reports

Executive Virtual Assistant (On Contract) - Vice President of Operations

Brewer Companies
January 2021 - August 2024

Managed executive calendars, diaries, meetings and appointments across multiple time zones. Coordinated meetings, prepared agendas, took notes and followed up on action items. Managed email correspondence, prioritising communications and responding on behalf of executives where required. Coordinated domestic and international travel arrangements. Prepared reports, presentations, documents, and business correspondence.

Project Manager / Designer

M & E Construction Projects
March 2012 - December 2020

Direct line manager to Project Administrators. Running of own / individual Interior Projects. Project budget allocation and costing. Progress reports. Purchasing of stock & stock control. Drafting of floor plans, floor layouts & designs.

Project Coordinator

Bayer SA Pharmaceuticals
September 2008 - February 2012

Project progress reports. Purchasing of stock / purchase orders / delivery schedule. Project costing and stock control. Drafting of floor plans and floor layouts. Soft finishes. Project proposals and budget allocation.

Project Manager (Interior Design)

Goodman Interiors
September 2008 - February 2012

Managed interior design projects, liaised with clients and suppliers, oversaw site installations and managed project budgets.

Project Manager

Goodman Interiors
September 2008 - February 2012

Project Coordinator (Bayer SA Pharmaceuticals - new office development, Isando, JHB) Project progress reports Purchasing of stock / purchase orders / delivery schedule Project costing Stock control Drafting of floor plans Floor layouts Soft finishes Project proposals Budget allocation Supplier meetings Taking & distribution of project minutes Obtaining comprehensive quotes Oversee installations Client meetings Recruitment of new personnel Project policies and procedures

Office / Admin Manager

Re-Action Consulting
March 2006 - June 2008

Induction of new employees, company policies and procedures, handling of all project-related queries, progress reports, purchasing of stock, project costing, handling of petty cash, debtors and creditors.

Project Administrator

Impi Construction (Petrochemical Engineering)
April 2004 - February 2006

Handled project administration, document preparation, stock control, and liaison with engineering teams.

Project Administrator

Impi Construction
April 2004 - February 2006

Handling of all Project related queries from Project Manager / Site Manager Progress reports Purchasing of stock Projects costing Handling of petty cash Debtors and creditors Salary register / wages Resignations (exit interviews) Standing advances & staff loans PAYE & UIF Salary queries Time sheets Preparation of tender documents Data capturing Stock control General filing General administration

Personal Assistant for MD & Technical Manager

Nado Technical & Steel Services Vaal
January 2003 - March 2004

Maintained front office / reception, switchboard, managed diary of MD and Technical Manager, planning and coordination of meetings, travel arrangements, preparation of agendas and minutes.

Personal Assistant for MD & Technical Manager

Nado Technical & Steel Services
January 2003 - March 2004

Maintain front office / reception of company Switchboard Manage diary of both MD and Technical Manager Planning / coordination of meetings, functions, events Travel arrangements (local & international) Preparation of agendas and minutes All administration duties All filing

Branch Manager

TRIAD Security
January 2002 - December 2002

Staff management, recruitment, salary registers and payments, health and safety, company policies and procedures, asset management, fleet management, and procurement.

Administration Manager

SAPS Crime Intelligence
December 2000 - December 2001

Assisting the HR Manager with all admin duties, office administration, handling of suspension and departmental investigations, handling of all labour-related issues, general filing.

HR Administrator

SAPS Area Commissioner Office
January 1994 - December 2000

Handled human resources administrative duties, personnel files, and record keeping.

Smart Scores

Communication
70
Role Fit
95
Adaptability
65
Problem-solving
60

Smart Skills

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