Manage full-cycle A/R operations for a remote-first organization, ensuring absolute accuracy in high-volume invoicing (POs) and GPO charge-outs. Standardized the entire collections process, significantly improving communication workflows and increasing real-time payment visibility for the executive finance team. Resolve complex billing discrepancies and documentation inquiries through email and ticketing systems, maintaining strong, long-term B2B relationships. Leverage AI-assisted tools to rapidly synthesize raw financial data, draft concise executive summaries, and optimize daily reporting efficiency. Collaborate proactively with internal cross-functional teams to document and refine financial procedures (SOPs), ensuring scalable and resilient operations.

Streamlined comprehensive sales and administrative operations, directly handling pricing negotiations and rigorous order follow-ups for a diverse client portfolio. Managed proactive client loyalty and retention activities, directly contributing to consistent repeat business and revenue stability. Monitored inventory levels and stock profitability, providing critical operational data and support to the sales team.