Simera Professional Key (SPK)

Luisa F

Mexico

Project Manager

8 yrs exp

Skills

Adaptability
Agile
Agile Project Management
Business Process Improvement
Communications
Critical Thinking
Documentation
Microsoft Excel
Problem Solving
Product Management
Project Coordination
Project Management
Digital Project Management
Microsoft Exchange
Microsoft Teams
MS Project
Poject
Process Improvement Analysis
Production Management
Project Coordinator
Property Management
Quality Assurance
Slack
Training Content Development
Attention to Detail
Google Sheets
Communication
Process Improvement
Resource Allocation
Problem-Solving
Cross-functional Collaboration
Organization
Data Quality Assurance
File Organization
google drive
Comunicación
cross functional coordination
comunication
Project Manager
Team Supervision
Organizaci
Training and development
Social Project Management
Attention to details
Project managment
Communicative
Organización
Organization 80%
Adaptabilid
project mnangement
Performance Monitoring
Probelm Sloving
Stakeholder Communication
Legal Project Management
Problem Solver
Project Implementation
Good Communication
Team Training & Development
Problem-Solving:
project managmenet
Problem-solving.
adaptabilité
Communication.
Adaptability.
ERP Implementation
Hybrid Project Managerment
IT Project Management
Workflow Optimization
Resource Coordination
PMO and Project Management
Inventory Control
stakholder communication
Project managemet
adaptabilty
Communication Tools
Complex Project Management
Problem - solving
Adaptabiity
Technical Supervision
adpatability
organizacion
Cross functional Collaboration
Critial Thinking
Business and Administration
Cross-Functional Team Collaboration
- Stakeholder & Client Communication
Cross-functional Team Coordination
Cross-functional Coordination
Crossfuntional Colaboration
Service Coordination
Project Management,
Cross-Functional Collaboaration
Google Spreadsheets
Strong Attention to Detail
Communcation
Organization,
• Cross-functional Communication
Process Improvement(SOPs)
Document Automation
Organizativo
Project Management lifecycle
Deadline Management
Task Organization
Problem Saving
Business Administration
Solution Implementation
Quality Assurance (QA)
Cross‑Functional Team Coordination
Task and Deadline Management
Adabiility
Adaptabilility
o Problem-Solving
crtical thinking
Teamwork Attention to Detail
Website Performance Monitoring
SOP Documentation
Production Coordination
PMO & Project Management
Project Management (PMBOK)
Cross‑functional Collaboration
Agile & Process Improvement
Workflow Organization
Shareholder Communications
Proble solving
Brand Communication
Briefing Development
Policy Implementation
API Documentation
User Documentation
Training Material Development
SaaS Documentation
Energy Project Management
process imoprovement
Project Manegement
documentacion
High Attention to Detail
Training & Development
financial reconciliation
3. Microsoft Excel
8.Attention to Detail
Performance Consulting
Quality Assurance in ETD
adaptibility
stake holder communication
Learning & Development
Supervision
3. Problem-Solving
6. Adaptability
7. Attention to Detail
KPI & SLA Performance Monitoring
Legal Documentation
adaptabiliy
Cross-Functional Stakeholder Coordination
Stakeholder Coordination
AI Product Management
Problem solving
Workflow Optimisation

Luisa F

Mexico

Project Manager

8 yrs exp

Skills

Adaptability
Agile
Agile Project Management
Business Process Improvement
Communications
Critical Thinking
Documentation
Microsoft Excel
Problem Solving
Product Management
Project Coordination
Project Management
Digital Project Management
Microsoft Exchange
Microsoft Teams
MS Project
Poject
Process Improvement Analysis
Production Management
Project Coordinator
Property Management
Quality Assurance
Slack
Training Content Development
Attention to Detail
Google Sheets
Communication
Process Improvement
Resource Allocation
Problem-Solving
Cross-functional Collaboration
Organization
Data Quality Assurance
File Organization
google drive
Comunicación
cross functional coordination
comunication
Project Manager
Team Supervision
Organizaci
Training and development
Social Project Management
Attention to details
Project managment
Communicative
Organización
Organization 80%
Adaptabilid
project mnangement
Performance Monitoring
Probelm Sloving
Stakeholder Communication
Legal Project Management
Problem Solver
Project Implementation
Good Communication
Team Training & Development
Problem-Solving:
project managmenet
Problem-solving.
adaptabilité
Communication.
Adaptability.
ERP Implementation
Hybrid Project Managerment
IT Project Management
Workflow Optimization
Resource Coordination
PMO and Project Management
Inventory Control
stakholder communication
Project managemet
adaptabilty
Communication Tools
Complex Project Management
Problem - solving
Adaptabiity
Technical Supervision
adpatability
organizacion
Cross functional Collaboration
Critial Thinking
Business and Administration
Cross-Functional Team Collaboration
- Stakeholder & Client Communication
Cross-functional Team Coordination
Cross-functional Coordination
Crossfuntional Colaboration
Service Coordination
Project Management,
Cross-Functional Collaboaration
Google Spreadsheets
Strong Attention to Detail
Communcation
Organization,
• Cross-functional Communication
Process Improvement(SOPs)
Document Automation
Organizativo
Project Management lifecycle
Deadline Management
Task Organization
Problem Saving
Business Administration
Solution Implementation
Quality Assurance (QA)
Cross‑Functional Team Coordination
Task and Deadline Management
Adabiility
Adaptabilility
o Problem-Solving
crtical thinking
Teamwork Attention to Detail
Website Performance Monitoring
SOP Documentation
Production Coordination
PMO & Project Management
Project Management (PMBOK)
Cross‑functional Collaboration
Agile & Process Improvement
Workflow Organization
Shareholder Communications
Proble solving
Brand Communication
Briefing Development
Policy Implementation
API Documentation
User Documentation
Training Material Development
SaaS Documentation
Energy Project Management
process imoprovement
Project Manegement
documentacion
High Attention to Detail
Training & Development
financial reconciliation
3. Microsoft Excel
8.Attention to Detail
Performance Consulting
Quality Assurance in ETD
adaptibility
stake holder communication
Learning & Development
Supervision
3. Problem-Solving
6. Adaptability
7. Attention to Detail
KPI & SLA Performance Monitoring
Legal Documentation
adaptabiliy
Cross-Functional Stakeholder Coordination
Stakeholder Coordination
AI Product Management
Problem solving
Workflow Optimisation

Experience
Education

Project Manager

VIP Group

January 2025 - present

Manage the end-to-end lifecycle of international projects, ensuring timely delivery, quality standards, and client satisfaction. Coordinate cross-functional resources of up to 37 collaborators per project, managing assignments, priorities, and deliverables. Use JIRA for project planning, activity tracking, task management, and progress monitoring across project stages. Oversee multi-step quality assurance and validation processes to ensure accuracy, consistency, and compliance with project requirements. Act as primary liaison with clients, addressing technical and operational queries and providing clear, structured updates. Maintain project documentation and records using Google Drive, Excel, and Google Sheets. Coordinate communication and collaboration across remote teams through Microsoft Teams, Slack, and email. Identify opportunities to streamline workflows and support continuous process improvement across projects and departments.

Assistant Manager

Coppel

November 2022 - December 2024

Supervised and coordinated a team of 10+ employees, managing schedules, assignments, and daily operations. Trained and onboarded 15+ new employees, providing the tools and knowledge required to achieve 95% transaction accuracy within the first month. Improved customer service efficiency by 20% through streamlined processes and effective scheduling. Reduced customer wait times by 15% during peak hours through workload and resource coordination. Coordinated cross-functional efforts to address operational issues and support continuous improvement. Monitored daily performance indicators, identified risks, and implemented action plans to achieve a 95% target by month-end.

Financial Advisor

Coppel

November 2018 - October 2022

Assisted customers with financial products, promotions, policies, and account-related inquiries, providing clear and accurate information. Resolved customer inquiries and complaints, achieving a 95% satisfaction rate through effective communication and problem-solving. Developed strategies to optimize customer service and streamline operational processes.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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