Led multi-team technology programs, coordinating Scrum Masters, Product Owners, Engineering and QA teams to ensure on-time, on-budget delivery. Owned program-level budget management, including forecasting, cost tracking, variance analysis and financial reporting to leadership. Drove risk, issue and dependency management, producing executive-level risk reports and mitigation strategies. Established and scaled Agile delivery by transitioning teams from Waterfall to Agile/Scrum, acting as an Agile Coach and mentor. Coordinated Scrum of Scrums and cross-team release planning to manage dependencies and delivery timelines. Used Microsoft Copilot and ChatGPT to accelerate creation of program documentation, release notes, executive summaries and governance artifacts. Leveraged Atlassian Rovo to analyze Jira data, identify delivery risks, and surface insights for continuous improvement. Automated Jira workflows and reporting using AI-assisted rules to reduce manual effort and improve data accuracy.

Leading end-to-end Agile delivery and facilitating all Scrum ceremonies. Coached development teams, Product Owners and stakeholders on Scrum principles, Agile mindset and continuous improvement. Partnered closely with Product Owners to refine and prioritize the backlog. Tracked and improved team performance using Agile metrics. Proactively identified and removed impediments, managed risks and dependencies. Defined and implemented QA strategies, test processes and quality metrics. Leveraged EazyBI to build Agile dashboards and trend analysis. Used Monday.com to track risks, action items and cross-team initiatives.

Led Agile delivery as Scrum Master, facilitating all ceremonies and continuously improving team maturity. Supported Product Owner activities, including backlog prioritization, user story creation and roadmap planning. Defined and implemented DoD, DoR, working agreements, sprint cadence and delivery metrics. Provided clear status, risk and performance reporting to stakeholders. Built and maintained delivery dashboards using EazyBI. Utilized Monday.com and Jira for workload management, planning and visibility.

Facilitated Agile ceremonies and coached teams on Scrum values and best practices. Removed impediments, tracked blockers and ensured smooth sprint execution. Reported sprint metrics and delivery progress through dashboards and structured reports.