Simera Professional Key (SPK)

Juan G

El Salvador

Customer Support Representative

$ 1,870/month

10+ yrs exp

I'm a Bilingual Technical and Customer Support professional with 15+ years of experience delivering high-tier technical troubleshooting, remote diagnostics, and client service across global BPO and corporate environments. Proven expertise in resolving complex system issues, managing DNS / domain configurations, and optimizing customer satisfaction.

Skills

  • Communications
  • Customer Service
  • Networking
  • Product Management
  • Program Management
  • Project Management
  • Sales
  • Technical Support
  • Vendor Management
  • Active Directory
  • Ad Management
  • Brand Management
  • CRM Management
  • Executive Director
  • Property Management
  • Teamviewer
  • Tech Support
  • Communication
  • Bid Management
  • IT Support
  • Customer Service Rep
  • DNS
  • Bilingual
  • Network
  • Customer Service Chat
  • Customer services
  • Communication.
  • customer service,
  • Customer Service Agent
  • remote support
  • Media Management
  • Remote Tech Support
  • Customer service representative
  • Customer serve
  • Project Management,
  • Remote Team Support
  • office365
  • Active Directory Basics
  • BSD
  • coustomer service
  • SalesQL
  • Project Manegement
  • Customer service
  • LAN networking

Juan G

El Salvador

Customer Support Representative

$ 1,870 /month

10+ yrs exp

I'm a Bilingual Technical and Customer Support professional with 15+ years of experience delivering high-tier technical troubleshooting, remote diagnostics, and client service across global BPO and corporate environments. Proven expertise in resolving complex system issues, managing DNS / domain configurations, and optimizing customer satisfaction.

Skills

  • Communications
  • Customer Service
  • Networking
  • Product Management
  • Program Management
  • Project Management
  • Sales
  • Technical Support
  • Vendor Management
  • Active Directory
  • Ad Management
  • Brand Management
  • CRM Management
  • Executive Director
  • Property Management
  • Teamviewer
  • Tech Support
  • Communication
  • Bid Management
  • IT Support
  • Customer Service Rep
  • DNS
  • Bilingual
  • Network
  • Customer Service Chat
  • Customer services
  • Communication.
  • customer service,
  • Customer Service Agent
  • remote support
  • Media Management
  • Remote Tech Support
  • Customer service representative
  • Customer serve
  • Project Management,
  • Remote Team Support
  • office365
  • Active Directory Basics
  • BSD
  • coustomer service
  • SalesQL
  • Project Manegement
  • Customer service
  • LAN networking

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Smart Scores

Communication
85
Role Fit
95
Adaptability
80
Problem-solving
85

Smart Skills

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