Simera Professional Key (SPK)

Lara A

Argentina

Customer Support Specialist & Virtual Assistant

$ 1,500/month

5 yrs exp

I'm an administrative Assistant with hands-on experience managing daily office workflows, digital filing, and text-based client communication. Proficient in Google Workspace and Excel, with a strong focus on task organization, inbox management, and accurate record-keeping. I bring a steady, detail-oriented work ethic and effective english and spanish communication to remote support roles.

Skills

  • Active Listening
  • Customer Support
  • Management
  • Problem Solving
  • Talent Management
  • Calendar Management
  • Data Management
  • Database Management
  • Domain Management
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Retail Management
  • Staff Management
  • Virtual Assistance
  • Word
  • Empathy
  • Conflict Resolution
  • Excel
  • Problem-Solving
  • Effective communication
  • Managment
  • SaaS Support Specialist
  • Asertive communication
  • Active listening
  • Customer Service Specialist
  • Microsoft Office
  • Word,
  • Assertive communication
  • Calendaring
  • virtual assitant
  • active learning
  • Active listening,
  • Problem-Solving:
  • efective communication
  • dataentry
  • Problem-solving.
  • data intry
  • Strong interpersonal relationships
  • Wordl
  • Google Workspace Suite
  • Virtual Assistant Skills
  • Plant Management
  • Driven
  • Problem - solving
  • Catalog Management
  • Digital Filing.
  • Digital Filing
  • customer suport
  • IT support specialist
  • Googleworkspace
  • Customer support service
  • EMR data entry
  • Client Support Specialist
  • Virtual Assistant
  • Customer Support Specialist
  • Active listening skills
  • HR managment
  • BPO management
  • management
  • Acrtive listening
  • Master Data Management
  • virtual asssitant
  • o Problem-Solving
  • IT Customer Support
  • Tender management
  • DNS Management
  • Debt Management
  • Metadata Management
  • active listenng
  • Argentina
  • Tme Management
  • Proble solving
  • Task Tracking
  • Basic Microsoft Office
  • User Documentation
  • Proactive communication.
  • calendar managment
  • Google Suite/Workspace
  • Calendar & diary management
  • Client management
  • Good interpersonal relations
  • SLE management
  • Calander management
  • Defect Management
  • Conflict resolution
  • data managerment
  • Costumer support
  • Exel
  • Active listener
  • 3. Problem-Solving
  • Virtual Assistant,
  • Problem solving
  • SDR Management
  • Zoom

Lara A

Argentina

Customer Support Specialist & Virtual Assistant

$ 1,500 /month

Part Time: $ 950/month

5 yrs exp

I'm an administrative Assistant with hands-on experience managing daily office workflows, digital filing, and text-based client communication. Proficient in Google Workspace and Excel, with a strong focus on task organization, inbox management, and accurate record-keeping. I bring a steady, detail-oriented work ethic and effective english and spanish communication to remote support roles.

Skills

  • Active Listening
  • Customer Support
  • Management
  • Problem Solving
  • Talent Management
  • Calendar Management
  • Data Management
  • Database Management
  • Domain Management
  • Google Workspace
  • Microsoft Office 365
  • Microsoft Office Suite
  • Retail Management
  • Staff Management
  • Virtual Assistance
  • Word
  • Empathy
  • Conflict Resolution
  • Excel
  • Problem-Solving
  • Effective communication
  • Managment
  • SaaS Support Specialist
  • Asertive communication
  • Active listening
  • Customer Service Specialist
  • Microsoft Office
  • Word,
  • Assertive communication
  • Calendaring
  • virtual assitant
  • active learning
  • Active listening,
  • Problem-Solving:
  • efective communication
  • dataentry
  • Problem-solving.
  • data intry
  • Strong interpersonal relationships
  • Wordl
  • Google Workspace Suite
  • Virtual Assistant Skills
  • Plant Management
  • Driven
  • Problem - solving
  • Catalog Management
  • Digital Filing.
  • Digital Filing
  • customer suport
  • IT support specialist
  • Googleworkspace
  • Customer support service
  • EMR data entry
  • Client Support Specialist
  • Virtual Assistant
  • Customer Support Specialist
  • Active listening skills
  • HR managment
  • BPO management
  • management
  • Acrtive listening
  • Master Data Management
  • virtual asssitant
  • o Problem-Solving
  • IT Customer Support
  • Tender management
  • DNS Management
  • Debt Management
  • Metadata Management
  • active listenng
  • Argentina
  • Tme Management
  • Proble solving
  • Task Tracking
  • Basic Microsoft Office
  • User Documentation
  • Proactive communication.
  • calendar managment
  • Google Suite/Workspace
  • Calendar & diary management
  • Client management
  • Good interpersonal relations
  • SLE management
  • Calander management
  • Defect Management
  • Conflict resolution
  • data managerment
  • Costumer support
  • Exel
  • Active listener
  • 3. Problem-Solving
  • Virtual Assistant,
  • Problem solving
  • SDR Management
  • Zoom

Customer Support Specialist & Virtual Assistant

Freelance
October 2025 - September 2026

- Provided independent administrative and customer support services to local clients and small businesses. - Managed email inquiries, appointment scheduling, and client communication. - Handled data entry, document formatting, and digital organization. - Resolved customer issues with patience, empathy, and clear communication.

Therapeutic Companion

Independent / Freelance
March 2022 - December 2025

Organized and monitored daily routines, appointments, and reminders to ensure goal completion. Managed communication channels with users, applied active listening, and resolved complex situations under pressure. Prepared periodic progress reports, logged detailed updates, and updated operational databases. Acted as a link between key stakeholders, streamlining information flow and maintaining high attention to detail.

Smart Scores

Communication
78
Role Fit
90
Adaptability
82
Problem-solving
78

Smart Skills

beta