Managing the full inbound sales cycle, from qualification to closing. Conducting discovery calls, product demos, and commercial presentations. Building relationships with B2B and B2C clients to identify business needs. Managing sales opportunities using CRM and pipeline tracking. Collaborating with Product and Operations to improve the customer journey.

Developed outbound sales and market expansion strategies for the U.S. market. Managed prospecting using LinkedIn Sales Navigator, HubSpot, and Zoho CRM. Collaborated with Marketing on messaging, content, and positioning. Built relationships with CEOs and business decision-makers. Supported commercial strategy and market expansion initiatives.

Managed the full B2B and B2C sales cycle for educational solutions. Developed partnerships with schools and educational leaders through consultative sales. Conducted consultative meetings with schools and educators. Developed commercial presentations and sales materials. Identified client needs and proposed tailored solutions. Managed pipeline follow-up and opportunity tracking.

Owned full-cycle B2B processes from prospecting to post-sale execution, managing multiple institutional accounts simultaneously. Owned CRM management (HubSpot), commercial operations, billing, contracts, and implementation across multiple institutional accounts. Led customer success, customer experience, and account management for institutional clients. Coordinated cross-functional teams (sales, marketing, operations) to ensure execution alignment across the full sales cycle. Ensured alignment between commercial efforts and execution.

Supported institutional decision-making and solution evaluation processes. Managed end-to-end coordination across stakeholders and implementation. Maintained client relationships and ensured post-sale continuity.

Managed pricing, quotations, and client communication in B2B environment. Coordinated with global partners (US, Europe, Asia). Built rate sheets and managed logistics data across multiple routes. Worked in remote setup with international teams.

Coordinated import processes and airline communication across hubs. Managed documentation, tracking, and shipment coordination.

Managed import documentation and airline coordination. Designed tracking system to resolve backlog and improve reporting.