Simera Professional Key (SPK)

María Victoria D

Ecuador

Prospectadora Setter Digital / SDR

$ 1,700/month

10+ yrs exp

Mi trayectoria integra asistencia administrativa, atención al cliente, prospección digital y formación como Closer. Desde la asistencia administrativa desarrollé organización, seguimiento, manejo de información y disciplina operativa; desde atención al cliente, escucha activa, empatía, resolución de dudas y manejo de objeciones; como Prospectadora Setter Digital incorporé metodología, estrategia y estructura para generar conexiones genuinas, comprender necesidades y abrir oportunidades; y mi for…

Skills

  • Active Listening
  • Business Development
  • Cold Calling
  • Customer Service
  • Demand Generation
  • IT Management
  • Lead Generation
  • LinkedIn
  • New Business Development
  • Talent Management
  • Team Management
  • Time Management
  • Appointment Setting
  • ATS Management
  • CRM
  • Lead Generator
  • LinkedIn Sales Navigator
  • Outbound Sales
  • Prospecting
  • Sales Navigator
  • Trello
  • Lead Qualification
  • Google Sheets
  • Relationship Building
  • Objection Handling
  • Excel
  • Bid Management
  • Active listening
  • Office Management
  • Autonomía y proactividad
  • Client Management
  • Business Development Rep
  • Customer Service Rep
  • Time managment
  • Effective Listening
  • Appointment setter
  • Cold Calling B2C & B2B
  • Time Management,
  • Sales development rep
  • Customer Relationship Management (CRM) Tools
  • Time mangament
  • Adaptability and Resilience
  • Customer Service Chat
  • Active listening,
  • Customer services
  • Organization and time management
  • Time-Management
  • prospect research
  • customer service,
  • Customer Service Agent
  • Customer Service (Email, Chat & Phone)
  • Business Development and Lead Generation
  • Appointment Scheduling
  • buisness development
  • • Appointment Setting & Demo Scheduling
  • Business Develpment
  • Cold Calling / Lead Generation
  • Curiosidade e Aprendizagem Contínua
  • • Relationship building
  • • Sales follow-up
  • Email Outreach
  • Customer serve
  • Business Case Developm
  • Business Case Development
  • 9. Time Management
  • Google Spreadsheets
  • Acrtive listening
  • Cold-calling
  • relationship buliding
  • Inbound Lead Qualification
  • BusinessDevelopment
  • Google Sheets
  • active listenng
  • Apollo.io
  • coustomer service
  • Tme Management
  • UAT Management
  • 3. Objection handling
  • Crises Management
  • Time Management Tools
  • Español nativo
  • Time Mangement
  • Real Time Management
  • Site Management
  • Customer service
  • Time management
  • LinkedIn Prospecting
  • Ticket Management
  • Customer relationship management
  • Cold callig
  • Exel
  • Business Development Support
  • Time Management Skills
  • Data Entry & Data Management
  • Trello
  • B2B Prospecting
  • Sales Follow-up

María Victoria D

Ecuador

Prospectadora Setter Digital / SDR

$ 1,700 /month

Part Time: $ 1,150/month

10+ yrs exp

Mi trayectoria integra asistencia administrativa, atención al cliente, prospección digital y formación como Closer. Desde la asistencia administrativa desarrollé organización, seguimiento, manejo de información y disciplina operativa; desde atención al cliente, escucha activa, empatía, resolución de dudas y manejo de objeciones; como Prospectadora Setter Digital incorporé metodología, estrategia y estructura para generar conexiones genuinas, comprender necesidades y abrir oportunidades; y mi for…

Skills

  • Active Listening
  • Business Development
  • Cold Calling
  • Customer Service
  • Demand Generation
  • IT Management
  • Lead Generation
  • LinkedIn
  • New Business Development
  • Talent Management
  • Team Management
  • Time Management
  • Appointment Setting
  • ATS Management
  • CRM
  • Lead Generator
  • LinkedIn Sales Navigator
  • Outbound Sales
  • Prospecting
  • Sales Navigator
  • Trello
  • Lead Qualification
  • Google Sheets
  • Relationship Building
  • Objection Handling
  • Excel
  • Bid Management
  • Active listening
  • Office Management
  • Autonomía y proactividad
  • Client Management
  • Business Development Rep
  • Customer Service Rep
  • Time managment
  • Effective Listening
  • Appointment setter
  • Cold Calling B2C & B2B
  • Time Management,
  • Sales development rep
  • Customer Relationship Management (CRM) Tools
  • Time mangament
  • Adaptability and Resilience
  • Customer Service Chat
  • Active listening,
  • Customer services
  • Organization and time management
  • Time-Management
  • prospect research
  • customer service,
  • Customer Service Agent
  • Customer Service (Email, Chat & Phone)
  • Business Development and Lead Generation
  • Appointment Scheduling
  • buisness development
  • • Appointment Setting & Demo Scheduling
  • Business Develpment
  • Cold Calling / Lead Generation
  • Curiosidade e Aprendizagem Contínua
  • • Relationship building
  • • Sales follow-up
  • Email Outreach
  • Customer serve
  • Business Case Developm
  • Business Case Development
  • 9. Time Management
  • Google Spreadsheets
  • Acrtive listening
  • Cold-calling
  • relationship buliding
  • Inbound Lead Qualification
  • BusinessDevelopment
  • Google Sheets
  • active listenng
  • Apollo.io
  • coustomer service
  • Tme Management
  • UAT Management
  • 3. Objection handling
  • Crises Management
  • Time Management Tools
  • Español nativo
  • Time Mangement
  • Real Time Management
  • Site Management
  • Customer service
  • Time management
  • LinkedIn Prospecting
  • Ticket Management
  • Customer relationship management
  • Cold callig
  • Exel
  • Business Development Support
  • Time Management Skills
  • Data Entry & Data Management
  • Trello
  • B2B Prospecting
  • Sales Follow-up

Prospectadora Setter Digital / SDR

Elevate Group
May 2026 - July 2026

Gestión de prospección B2B, investigación de prospectos, contacto inicial, seguimiento y agendamiento. Administré una base de 211 prospectos, generé más de 17 conversaciones comerciales y contribuí al agendamiento de 3 reuniones calificadas. Utilicé LinkedIn, Sales Navigator, Apollo.io, Google Sheets y herramientas de organización para registrar interacciones, priorizar oportunidades y mantener seguimiento.

Prospectadora Setter Digital / SDR

Elevate Group
May 2026 - July 2026

Managed 211 B2B prospects through research, segmentation, initial contact, and structured follow-up. Generated 17+ sales conversations and contributed to scheduling 3 qualified meetings. Used LinkedIn, Sales Navigator, Apollo.io, Google Sheets, and Trello for prospect research and pipeline management.

Administrative Assistant | Customer Service and Commercial Follow-up

Ecuarollers
February 2013 - February 2026

Managed B2B customer service, commercial calls, portfolio follow-up, quotes, and client reactivation. Organized a database of 1,300+ records, prioritizing 700+ active contacts. Reduced delinquent portfolio by approximately 80% and supported sales growth from $35,000 to $80,000 post-pandemic.

Asistente Administrativa / Atención y Seguimiento Comercial

ECUAROLLERS Ecuatoriana de Rodillos Cia Ltda
January 2013 - February 2026

Gestión administrativa y comercial, atención al cliente, llamadas, seguimiento de cartera, cotizaciones, reactivación y fidelización de clientes. Organicé una base de más de 1.300 registros, priorizando aproximadamente 700 contactos activos o estratégicos. Mediante seguimiento constante, comunicación clara y educación al cliente, contribuí a reducir aproximadamente en un 80% la cartera morosa. En coordinación con el equipo de ventas, participé en el crecimiento de la facturación posterior a la pandemia de aproximadamente USD 35.000 a USD 80.000.

Reception / Administrative Assistant and Patient Care

Dental and Orthodontic Clinics
February 2005 - February 2013

Handled calls and consultations, coordinated appointments, confirmations, and patient follow-ups. Managed inquiries, objections, and treatment continuity with empathy and professional organization.

Recepción / Asistencia Administrativa y Atención al Paciente

Dental Metrópoli/ Cirumax
February 2004 - November 2012

Atención presencial y telefónica a pacientes, coordinación y confirmación de citas, reprogramaciones, seguimiento de tratamientos y resolución de inquietudes. Manejo de información confidencial y acompañamiento a pacientes durante tratamientos de ortodoncia y otros procedimientos odontológicos, fortaleciendo habilidades de escucha, empatía, organización y seguimiento.

Smart Scores

Communication
68
Role Fit
95
Adaptability
62
Problem-solving
62

Smart Skills

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