Simera Professional Key (SPK)

Alej R

Dominican Republic

Sales Representative & Appointment Setter

$ 1,400/month

4 yrs exp

Skills

Business Process Improvement
Cash Management
Communications
Customer Service
HR Management
IT Management
Management
Problem Solving
Python
Risk Management
Technical Support
Ad Management
Appointment Setting
Case Management
Cost Management
CRM Management
Google Workspace
Microsoft Office 365
Microsoft Office Suite
Phyton
PR Management
Process Improvement Analysis
Tech Support
Communication
Process Improvement
Team Leadership
Problem-Solving
Python/R
Comunicación
Sales Coordinator
comunication
IT and Technical Support
Communicative
Python3
Microsoft Office
Customer Service Rep
Probelm Sloving
Problem Solver
Appointment setter
Good Communication
Customer Service Chat
Problem-Solving:
Customer services
Problem-solving.
Paython
Communication.
customer service,
Customer Service Agent
Technical Support Manager
Google Workspace Suite
Communication Tools
Sales Representative
Problem - solving
Appointment Scheduling
Global Team Leadership
Googleworkspace
ERP Management
Customer serve
IT technical support
Communcation
Technical Support (SaaS)
CRM Tool Management
Help Desk Operations
Process Improvement(SOPs)
Problem Saving
o Problem-Solving
CMS/CRM Management
IT Technical Support
RAID Management
Agile & Process Improvement
coustomer service
Proble solving
Basic Microsoft Office
Brand Communication
process imoprovement
Google Suite/Workspace
ISP Technical Support
Customer service
3. Problem-Solving
Remote Technical Support
Problem solving
SDR Management
Technical Support.

Alej R

Dominican Republic

Sales Representative & Appointment Setter

$ 1,400 /month

4 yrs exp

Skills

Business Process Improvement
Cash Management
Communications
Customer Service
HR Management
IT Management
Management
Problem Solving
Python
Risk Management
Technical Support
Ad Management
Appointment Setting
Case Management
Cost Management
CRM Management
Google Workspace
Microsoft Office 365
Microsoft Office Suite
Phyton
PR Management
Process Improvement Analysis
Tech Support
Communication
Process Improvement
Team Leadership
Problem-Solving
Python/R
Comunicación
Sales Coordinator
comunication
IT and Technical Support
Communicative
Python3
Microsoft Office
Customer Service Rep
Probelm Sloving
Problem Solver
Appointment setter
Good Communication
Customer Service Chat
Problem-Solving:
Customer services
Problem-solving.
Paython
Communication.
customer service,
Customer Service Agent
Technical Support Manager
Google Workspace Suite
Communication Tools
Sales Representative
Problem - solving
Appointment Scheduling
Global Team Leadership
Googleworkspace
ERP Management
Customer serve
IT technical support
Communcation
Technical Support (SaaS)
CRM Tool Management
Help Desk Operations
Process Improvement(SOPs)
Problem Saving
o Problem-Solving
CMS/CRM Management
IT Technical Support
RAID Management
Agile & Process Improvement
coustomer service
Proble solving
Basic Microsoft Office
Brand Communication
process imoprovement
Google Suite/Workspace
ISP Technical Support
Customer service
3. Problem-Solving
Remote Technical Support
Problem solving
SDR Management
Technical Support.

Experience
Education

Sales Representative & Appointment Setter

Boostcx

September 2025 - present

Handle inbound and outbound customer calls, conduct outbound sales calls, qualify potential customers, schedule appointments, provide customer support via phone, live chat, and email, resolve customer inquiries, update CRM information, and meet performance goals.

Supervisor – Food & Beverage Service Ambassador

Water Country

May 2025 - September 2025

Supervised and supported a multicultural team in a high-volume environment, ensured customer service and sanitation standards, coordinated daily operations, trained team members, resolved customer concerns, and assisted with inventory control and cash handling.

Helpdesk Coordinator

Hunter Del Caribe

April 2023 - May 2025

Coordinated Helpdesk operations and technical support requests, supervised GPS monitoring and customer service teams, provided technical assistance, managed customer inquiries, monitored tracking platforms, and supported inventory and reporting processes.

CCTV Monitoring Analyst

Hunter Del Caribe

June 2022 - April 2023

Monitored CCTV systems and GPS security alerts, responded to alarm events, documented incidents, maintained monitoring logs, coordinated with clients, and identified security risks

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

beta