Simera Professional Key (SPK)

Ariana M

Costa Rica

Personal Assistant/ Marketing/ VIP customer service specialist

$ 2,200/month

10+ yrs exp

Skills

Account Management
Active Listening
Communications
Customer Retention
Customer Satisfaction
Customer Service
Multitasking
Problem Solving
Time Management
Key Account Management
Social Media Marketing
Attention to Detail
Communication
Customer Orientation
Customer Segmentation
Problem-Solving
Comunicación
Educación
InContact
comunication
Active listening
Multi-task
Customer service skills
costumer service
Attention to details
Communicative
Custumer service 70%
eSkills
education
Multi-Tasking
Customer Service Rep
Time managment
Time Management,
community managment
Time mangament
Good Communication
Customer Service Chat
Active listening,
Problem-Solving:
Customer services
Problem-solving.
Time-Management
Communication.
multi tasking
customer service,
Travel management
Professional email and phone etiquette
Communication Tools
Contracts
Problem - solving
file management
B2B Account Management
Active listening skills
Customer serve
9. Time Management
costumer satisfaction
Acrtive listening
Communcation
Professional Phone Etiquette
live management
User Account Management
o Problem-Solving
Tender management
active listenng
POS systems
coustomer service
Tme Management
Proble solving
Brand Communication
Bank Account Management
Mulititask
High Attention to Detail
Time Mangement
Customer retention
Multi tasking
Customer service
Client management
Time management
Ticket Management
8.Attention to Detail
Customer service emails
Accounting management
Active listener
customer service cu
3. Problem-Solving
4. Multitasking
7. Attention to Detail
Account management
Customer satisfaction
Problem solving

Ariana M

Costa Rica

Personal Assistant/ Marketing/ VIP customer service specialist

$ 2,200 /month

Part Time: $ 1,450/month

10+ yrs exp

Skills

Account Management
Active Listening
Communications
Customer Retention
Customer Satisfaction
Customer Service
Multitasking
Problem Solving
Time Management
Key Account Management
Social Media Marketing
Attention to Detail
Communication
Customer Orientation
Customer Segmentation
Problem-Solving
Comunicación
Educación
InContact
comunication
Active listening
Multi-task
Customer service skills
costumer service
Attention to details
Communicative
Custumer service 70%
eSkills
education
Multi-Tasking
Customer Service Rep
Time managment
Time Management,
community managment
Time mangament
Good Communication
Customer Service Chat
Active listening,
Problem-Solving:
Customer services
Problem-solving.
Time-Management
Communication.
multi tasking
customer service,
Travel management
Professional email and phone etiquette
Communication Tools
Contracts
Problem - solving
file management
B2B Account Management
Active listening skills
Customer serve
9. Time Management
costumer satisfaction
Acrtive listening
Communcation
Professional Phone Etiquette
live management
User Account Management
o Problem-Solving
Tender management
active listenng
POS systems
coustomer service
Tme Management
Proble solving
Brand Communication
Bank Account Management
Mulititask
High Attention to Detail
Time Mangement
Customer retention
Multi tasking
Customer service
Client management
Time management
Ticket Management
8.Attention to Detail
Customer service emails
Accounting management
Active listener
customer service cu
3. Problem-Solving
4. Multitasking
7. Attention to Detail
Account management
Customer satisfaction
Problem solving

Experience
Education

Personal Assistant/ Marketing/ VIP customer service specialist

VRB Marketing

August 2013 - March 2026

Experienced Personal Assistant with hands-on expertise in account management, deposits, and payouts. Skilled in working with DGS systems and processing Bitcoin transactions efficiently and securely. Provided dedicated support to VIP clients, handling bets and ensuring top-tier service. Collaborated closely with the Sales Department to streamline payment operations and customer communication. Contributed to marketing and social media initiatives to strengthen brand presence and client engagement.

Sportsbook Agent

BET Chris

January 2012 - December 2014

Experienced sportsbook agent with a strong background in VIP sales and account management. Handled deposits, payouts, and balance adjustments while maintaining accuracy and fast turnaround times. Assisted players with casino and horse wagering, providing clear information and professional customer support. Skilled in managing multiple accounts and resolving issues quickly. Reliable, familiar with the fast pace of sportsbook operations.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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