Helped managed and optimized Google Ads campaigns for two magazines, including ad trafficking, monitoring performance, and ensuring accurate delivery across platforms. Collaborated with editorial and marketing teams to maximize visibility, drive traffic, and support audience growth.

Delivered customer support by addressing inquiries, resolving issues, and providing assistance across multiple communication channels to ensure customer satisfaction and retention.

Contributed to a business development project focused on expanding the client portfolio through the implementation of effective marketing strategies. Developed and applied market segmentation techniques to target specific customer groups, resulting in new business opportunities. Conducted prospecting activities to identify and establish relationships with potential clients, while facilitating meetings with stakeholders to define requirements and negotiate contracts. Monitored sales proposals to ensure consistency with client needs and company objectives. Possess foundational knowledge of telecommunications services, including mobile solutions, data link and Internet connectivity, and cloud-based services.