Simera Professional Key (SPK)

Juan Alberto Q

Peru

IT Help Desk Manager

$ 2,300/month

8 yrs exp

Skills

  • Google Analytics
  • Machine Learning
  • Product Management
  • Program Management
  • Project Management
  • Python
  • SQL
  • Data Science
  • DAX
  • Hotjar
  • Machine Learning/ML
  • Pandas
  • Phyton
  • Power BI
  • Product Manager
  • Production Management
  • Property Management
  • SaaS
  • Scikit-learn
  • Google Tag Manager
  • Web Analytics
  • Python/R
  • Product Owner
  • Analitic
  • PowerBI
  • Python3
  • Looker Studio
  • Mahcine Learning
  • machine learning
  • Paython
  • IT Project Management
  • Azure IoT
  • HR Analiytics
  • Langchain
  • Programme Management
  • LookerStudio
  • Azure AD
  • Analítico
  • analytics
  • CSR Program Management
  • Project Management,
  • Make
  • MSQL
  • Looker Data Studio
  • Google Analytics (GA4)
  • Google Ads & Analytics
  • Azure AI
  • OpenAI API
  • Project Manegement
  • Claude API
  • Product Ownership
  • SOQL
  • HR Analytics
  • Product Backlog Management
  • Google Data Analytics
  • Claude AI
  • Azure CLI
  • AI Product Management

Juan Alberto Q

Peru

IT Help Desk Manager

$ 2,300 /month

Part Time: $ 1,250/month

8 yrs exp

Skills

  • Google Analytics
  • Machine Learning
  • Product Management
  • Program Management
  • Project Management
  • Python
  • SQL
  • Data Science
  • DAX
  • Hotjar
  • Machine Learning/ML
  • Pandas
  • Phyton
  • Power BI
  • Product Manager
  • Production Management
  • Property Management
  • SaaS
  • Scikit-learn
  • Google Tag Manager
  • Web Analytics
  • Python/R
  • Product Owner
  • Analitic
  • PowerBI
  • Python3
  • Looker Studio
  • Mahcine Learning
  • machine learning
  • Paython
  • IT Project Management
  • Azure IoT
  • HR Analiytics
  • Langchain
  • Programme Management
  • LookerStudio
  • Azure AD
  • Analítico
  • analytics
  • CSR Program Management
  • Project Management,
  • Make
  • MSQL
  • Looker Data Studio
  • Google Analytics (GA4)
  • Google Ads & Analytics
  • Azure AI
  • OpenAI API
  • Project Manegement
  • Claude API
  • Product Ownership
  • SOQL
  • HR Analytics
  • Product Backlog Management
  • Google Data Analytics
  • Claude AI
  • Azure CLI
  • AI Product Management

IT Help Desk Manager

University of Piura (UDEP)
October 2023 - present

Led analytics and continuous improvement for the Ellucian Banner ERP project. Built 100+ Power BI reports, developed an FAQ search engine, and deployed Freshdesk. Implemented K-Means clustering and regression analysis to optimize service performance and resource allocation for 10,000+ users.

Digital Transformation Consultant and Instructor

INNOSPACE - Piura Chamber of Commerce
July 2023 - present

Trained and advised over 500 business owners on digitalization roadmaps, CRM adoption, and AI integration. Conducted workshops on OpenAI, Claude, and Gemini tools.

LATAM Product Owner

GoJom
February 2022 - June 2023

Owned the MLS SaaS platform for real estate brokers in Peru, Mexico, and Colombia. Managed the product roadmap, conversion tracking, and funnel analytics. Executed A/B testing and optimized the product development process in a remote Scrum environment.

Product Owner

Tukutin Perú
August 2020 - January 2021

Managed the backlog and sprints for a cloud ERP for international logistics and coordinated regional expansion into Brazil.

Founder and Product Owner

Capacitate.la
January 2017 - January 2020

Built and operated an online engineering course platform training 1,000+ students. Winner of the 6th national entrepreneurship competition, Startup Perú 6G.

Smart Scores

Communication
85
Role Fit
95
Adaptability
85
Problem-solving
90

Smart Skills

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