Led the functional integrity and requirement validation for the Facilitator AI Bot and the Immersive Event virtual meeting environment. Executed direct bot interactions, backend log analysis, and rigorous boundary testing for AI response constraints, as well as extensive functional validation of virtual meeting mechanics. Testing was driven by custom test plans and test cases managed via Azure DevOps.

Oversaw the functional integrity and requirement definition for the Magenta Welcome onboarding experience and ongoing Web Sustainment initiatives. Executed high-impact testing methodologies including End-to-End (E2E) testing, Black Box techniques, Sanity testing, and extensive regression suites. Applied ISTQB practices as the foundational standard for all QA activities.

Led the requirement elicitation and quality lifecycle for a suite of specialised digital products focused on auditing and project management. Directed the Requirement Gathering process, applying PO techniques. Authored comprehensive Test Plans, Test Strategies, and Test Cases. Developed automated test scripts using Selenium (Java) and conducted backend validation via Postman API testing. Performed SQL database reviews to verify data persistence and backend accuracy.

Led the automation strategy for a complex internal platform dedicated to Healthcare Professional (HCP) engagement and External Funding management. Developed and maintained robust automated test suites using the PyTest framework and Selenium. Utilized GIT for source code management. Leveraged JIRA for task orchestration, bug tracking, and test case organisation.

Supported the development of the iPRO suite. Performed functional validation on container lifecycle stages. Conducted API Testing to validate backend services and integrations. Leveraged Postman for API requests and MockGos for service virtualisation. Applied ISTQB standards to ensure the quality of the Alliance United web application.

Directed testing efforts for native mobile and web applications. Led a two-person team dedicated to mobile testing. Defined the testing approach for Native Mobile Apps (Android & iOS) and responsive Web applications. Performed API testing across multiple projects using Postman. Managed system, component, acceptance, integration, and regression cycles.