Simera Professional Key (SPK)

Jennifer V

Mexico

Professional Services Manager | Senior QA Lead

$ 3,200/month

10+ yrs exp

Professional Services Manager and Senior Software Quality Engineer with 18+ years of experience delivering software solutions for U.S. clients in healthcare, medical devices, insurance, financial services, retail and enterprise applications. Proven success managing portfolios of up to four concurrent projects while coordinating multidisciplinary teams of approximately 30 professionals. Extensive experience presenting KPIs, quality metrics and delivery status directly to clients, defining QA str…

Skills

  • A/B Testing
  • Customer Relationship Management
  • DevOps
  • Healthcare
  • HR Management
  • IT Strategy
  • Jira
  • JMeter
  • Leadership
  • Mobile Design
  • Resource Management
  • Risk Management
  • Sales Management
  • Sales Strategy
  • Selenium
  • SQL
  • Unix
  • API Testing
  • Case Management
  • CRM Management
  • Fleet Management
  • Mainframe
  • Postman
  • PR Management
  • Quality Engineer
  • Retail Management
  • Software Engineer
  • Splunk
  • TFS
  • Zephyr
  • Task Management
  • Crisis Management
  • Client Relationship Management
  • Renewal Management
  • Bid Management
  • Mobile testing
  • Fintech
  • Professional ethics
  • Client Relationship Management,
  • Web Testing
  • Risk Management.
  • Resource Coordination
  • Supplier Relationship Management
  • Relationship Managment
  • Risk/Change Management
  • Relationship management
  • B2B Sales & Client Relationship Management
  • Client Onboarding & Relationship Management
  • ERP Management
  • Service Coordination
  • CRM and Client Relationship Management
  • Client Relationship Managements
  • Legal Case Management
  • MSQL
  • Rally
  • Carrier Relationship Management
  • Release Management
  • B2B Relationship Management
  • Client Relations Management (CRM)
  • Agile / Scrum
  • Agile/Scrum
  • Crises Management
  • Microsoft Test Manager
  • Ticket Management
  • SOQL
  • Agile Scrum
  • test strategy
  • Risk management
  • QA Testing
  • Client Relationship Management (CRM)

Jennifer V

Mexico

Professional Services Manager | Senior QA Lead

$ 3,200 /month

10+ yrs exp

Accomplishment Interview

Professional Services Manager and Senior Software Quality Engineer with 18+ years of experience delivering software solutions for U.S. clients in healthcare, medical devices, insurance, financial services, retail and enterprise applications. Proven success managing portfolios of up to four concurrent projects while coordinating multidisciplinary teams of approximately 30 professionals. Extensive experience presenting KPIs, quality metrics and delivery status directly to clients, defining QA str…

Skills

  • A/B Testing
  • Customer Relationship Management
  • DevOps
  • Healthcare
  • HR Management
  • IT Strategy
  • Jira
  • JMeter
  • Leadership
  • Mobile Design
  • Resource Management
  • Risk Management
  • Sales Management
  • Sales Strategy
  • Selenium
  • SQL
  • Unix
  • API Testing
  • Case Management
  • CRM Management
  • Fleet Management
  • Mainframe
  • Postman
  • PR Management
  • Quality Engineer
  • Retail Management
  • Software Engineer
  • Splunk
  • TFS
  • Zephyr
  • Task Management
  • Crisis Management
  • Client Relationship Management
  • Renewal Management
  • Bid Management
  • Mobile testing
  • Fintech
  • Professional ethics
  • Client Relationship Management,
  • Web Testing
  • Risk Management.
  • Resource Coordination
  • Supplier Relationship Management
  • Relationship Managment
  • Risk/Change Management
  • Relationship management
  • B2B Sales & Client Relationship Management
  • Client Onboarding & Relationship Management
  • ERP Management
  • Service Coordination
  • CRM and Client Relationship Management
  • Client Relationship Managements
  • Legal Case Management
  • MSQL
  • Rally
  • Carrier Relationship Management
  • Release Management
  • B2B Relationship Management
  • Client Relations Management (CRM)
  • Agile / Scrum
  • Agile/Scrum
  • Crises Management
  • Microsoft Test Manager
  • Ticket Management
  • SOQL
  • Agile Scrum
  • test strategy
  • Risk management
  • QA Testing
  • Client Relationship Management (CRM)

Professional Services Manager | Senior QA Lead

Nearshore Technology
January 2014 - present

Manage a portfolio of up to four concurrent software projects for U.S.-based clients. Coordinate multidisciplinary teams of approximately 30 QA Engineers, Developers, Business Analysts and Project Managers. Serve as the primary client-facing contact, presenting project progress, KPIs, quality metrics and delivery status. Identify project resource needs and coordinate staffing requirements with internal leadership. Lead Agile ceremonies, release planning, risk management and issue resolution. Define QA strategies, test plans and validation approaches for web, mobile, API and enterprise solutions. Mentor QA engineers and promote continuous improvement across delivery teams. Collaborate with stakeholders to ensure on-time, high-quality software delivery.

Senior Software Quality Engineer / QA Lead

Hitss
January 2012 - January 2014

Led QA initiatives for insurance and background screening platforms. Executed functional, integration, web services and performance testing. Supported UAT, production releases and client communications.

Senior Software Quality Engineer / QA Lead

Softtek
January 2010 - January 2012

Led QA activities for Walmart enterprise retail systems. Developed test strategies, traceability matrix and release documentation. Coordinated regression, integration and UAT testing.

Senior Software Quality Engineer

4th Source
January 2008 - January 2010

Validated healthcare and pharmacy applications. Managed QA documentation, testing execution and team coordination.

Network/Wiring Supervisor

Regional Hospital HRAE & Sitra
January 2006 - January 2008

Supervised structured network implementation projects and coordinated installation teams, developing early project leadership and customer-facing experience.

Smart Scores

Communication
65
Role Fit
95
Adaptability
70
Problem-solving
65
Professional Presence
90
Drive/Initiative
90

Smart Skills

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